Halyk banking for individuals. My Halyk - Halyk Bank's Internet banking for individuals
Confirmation of operations in the myHalyk system is carried out:
Using unique user identifiers - login and password;
- a one-time password, which is provided to the Client in the form of SMS messages through mobile operators as part of the “SMS Password Delivery” service;
- one-time password generated by the Token device.
To receive one-time SMS passwords you need to activate the free service "SMS-password delivery".
Token- Autonomous generator of one-time confirmation codes. By pressing the button located on the front side of the Token, a six-digit digital password is generated, which is displayed on the device’s screen.
To get a Token You need to fill out an electronic application. The application is submitted in the myHalyk system in the "Applications" section.
Applications sent by Clients are considered within 5 (five) business days, and in accordance with the decision made, the Bank notifies by e-mail of the inappropriateness of issuing the device, or sends the Token by registered post.
Token Delivery is carried out by mail, therefore, when filling out an electronic application, you must specify the current postal address, read and accept the delivery conditions.
One of the main conditions for issuing a Token device is:
The need for regular extra-limit transactions on transfers to third parties (more than $ 2,500 per day, more than $ 10,000 per month);
- the need to often travel outside the country.
The presence of other reasons for receiving the Token is considered individually for each Client.
Devices are transferred to Customers without deduction of a commission for connecting an additional authentication method.
Before Using Token it is necessary to synchronize the device with the login.
To do this, follow these steps:
1. On the login page for the Internet Banking system, select the "Security Settings" mode and specify the identification data (login and password) used to enter the system in the window that opens;
2. On the next page, select the “Link Token” menu, indicate the serial number of the device, which is printed on the device’s body;
3. in the corresponding fields enter two consecutive one-time passwords generated by the Token;
4. Confirm the data with a one-time password sent as an SMS message as part of the “SMS Password Delivery” service;
5. as a result of successful activation of the device, a corresponding notification will be displayed on the screen and a menu will be displayed for entering the Internet Banking system.
Token connection occurs once. Token validity period is 10 thousand button presses to generate a one-time code.
In case of loss / inoperability of the Token device, it is necessary to disable the Token in the Internet banking system on its own.
In order to protect information in the Internet Banking system, the following access levels are used:
1. For users who have been authenticated using a PIN code when connecting their mobile phone number to the “SMS Password Delivery” service:
Available Services |
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First level Obtaining information on the availability and numbers of bank accounts; |
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Second level
Application Form:
Services: Lock / Unlock Card; Security Settings: Connect / disconnect and synchronize the Token device; |
Confirmation of each operation with a one-time SMS password |
Third level Payment in favor of mobile operators without limitation on the amount of payment in favor of Beeline, Kcell, Activ; |
Confirmation of each operation with the password generated by the Token device. |
Fourth level Transfers in favor of third parties with amounts up to the limits established by the Bank: Daily limit up to 750 000 US dollars, |
Confirmation of each operation with a one-time SMS password and additionally a password generated by the Token device. |
It should be borne in mind that when transferring from a card, the following limits set by the IPU apply:
Visa:
2,500 USD per transaction,
Maximum amount for the period:
- per day 5 000 USD (maximum 5 transactions);
- per month or for 4 consecutive days 10 000 USD (maximum 20 transactions).
MasterCard:
2,500 USD per transaction,
10 000 USD for a month.
These restrictions apply regardless of the limits established by the Bank.
2. For users who do not have the “SMS - password delivery" service activated:
Available Services |
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Information Services: Detailed information on cards and card accounts; Financial operations: Transfers inside your accounts; Payment in favor of mobile operators (with the exception of Beeline, Kcell, Activ) with amounts up to the limits established by the Bank: Application Form: To issue a debit card; Services: Card lock; |
Login and password to log in |
1. What is the “Internet Banking” system for?
The “Internet Banking” system is a modern banking service that allows individuals to manage their bank accounts through the Internet in real time (online) around the clock on the bank’s special website www.myhalyk.kz.
2. What are the benefits of using your system?
Using the Internet banking system provides significant advantages:
- make payments and transfers without having to visit the bank at any time convenient for you;
- control from anywhere in the world the movement of money across all of its accounts opened with the People’s Bank, as well as receive detailed statements;
- repay loans by transferring to a current account;
- block the card if necessary;
- manage restrictions on card transactions on the Internet, abroad and restrictions on cash withdrawals at ATMs - issue a virtual Visa card for secure payment on the Internet and others.
3. Who is the Internet Banking system for?
The Internet Banking system is intended for all bank customers, both residents and non-residents. Free connection, detailed instructions, an extremely simplified interface, allows you to work with bank accounts to an absolutely unprepared person. Millions of people around the world already manage bank accounts over the Internet. The vast majority of them are not financiers and have only small computer skills, which does not prevent them from benefiting from the Internet banking service.
4.How is the security and confidentiality of information provided when conducting transactions over the Internet?
In order to ensure the security of information, "Internet banking" includes the following means of protection:
- connection and work with the Internet Banking system is carried out through the public Internet in a secure mode using the SSL (Secure Sockets Layer) protocol, which ensures the security of the communication channel between the web server and the user's browser and makes data exchange with the server completely unavailable for unauthorized interception or distortion;
- Confidential login with a username and password;
- the use of a graphically displayed one-time confirmation code when entering the system;
- blocking the user in case of several attempts to enter the password incorrectly;
- Automatically end a session if your computer remains idle for a period of time.
5. What should I do to get started in the Internet Banking system?
1. To connect to the Internet Banking system, the Client needs:
1) to have an active Bank card, if a payment card has just been received, it must be activated by performing any card transaction at an ATM with a PIN code, for example, request a balance;
2) connect to the system "SMS-password delivery"
3) have access to the Internet.
2. Registration and provision of Clients of the services of the Internet banking system is carried out:
- remotely through a secure Internet channel on the Bank's website https://www.myhalyk.kz;
- through an ATM.
As a result of the registration, you must remember your own login parameters (username and password) and not disclose to anyone. In the future, the system will be logged in by entering the login, password and confirmation code.
6. What are the password requirements for registration?
The password must consist of at least 8 characters and combine letters, numbers and special characters (! @ # $% & *) At the same time.
7. At what rate are currencies converted in Internet banking?
Non-cash currency conversion for transfers between bank accounts opened with the Bank is made at the non-cash purchase / sale rates of currencies established at the time of the transaction in the Bank software.
8. For what period can I request a statement of my current / card account for free?
The maximum period for generating statements on current and card accounts is one year. In addition, there is a limit on the number of lines displayed on the screen, therefore, when generating an extract, a period of no more than 3 months should be indicated. An extract on deposits in the system can be obtained for the entire duration of the account.
9. How to transfer money to repay a loan issued at one of the bank's branches?
For this, it is necessary to transfer the amount necessary for repayment to the current account from which the repayment is made.
10. How to make sure that the transfer was successful?
If the transfer is successful, at the end of the transfer, the status of the operation is displayed on the screen, for example, “Transfer completed successfully”. You can also check the success on the page "history of operations" in the transaction log. Operations that result in an error are highlighted in red and marked with a - triangle with an exclamation mark. In addition, you can request a statement on the card or account and make sure that the operation is completed.
11. I often make purchases in online stores using the VISA Virtuon Halyk Bank virtual card. Can I replenish it from my account and how quickly will the money appear on the card?
You can make transfers from any of your accounts to any of your other accounts and cards opened with Halyk Bank, including replenishing a VISA Virtuon payment card. It should be noted that the money transferred from the card will go to the VISA Virtuon card in real time, that is, a few seconds after the transaction. And the time of the operation with the participation of current accounts and deposits opened with the People’s Bank is 5-15 minutes. Transactions conducted with the participation of accounts and deposits after 20 hours will be processed on the next business day.
12. What is a virtual card for?
Virtual Visa card - a special card designed for payments on the Internet. It is used to minimize or eliminate the possibility of unauthorized use of funds on your card account. For security purposes, you can replenish a virtual card for an amount not exceeding the amount of the proposed purchase.
13. What is the difference between a virtual card and a VISA Virtuon card?
A feature of this card is that it is issued without plastic on-line without the need to visit a branch of the Bank. The full virtual card number is displayed on the screen at the time of issue, and you will receive the expiration date and CVC code in an SMS message to your mobile phone.
14. How to restore the details of a virtual card?
To restore the details of a virtual card in Internet banking, you must perform the following steps: section Cards and accounts - Select a card - Services tab - Restore virtual card details - Select a phone number for sending details - Confirm these settings with a one-time SMS password. As a result, 16- the digit card number will be displayed on the Internet banking screen, and the validity period and CVC code will be sent in an SMS message to the indicated mobile phone.
15. Is it possible to conduct operations around the clock? (For example: if at the time of the transaction you are working abroad and according to local time, working hours, and in Kazakhstan, already, then when will the money go to the account?)
It depends on what kind of operation the client wants to perform. Operations carried out in the Card system, that is, using a card, are available around the clock. But we recommend that you make transactions involving bank accounts (current and savings) from 9.00 to 20.00 Almaty time. This is due to the fact that operations conducted with the participation of accounts and deposits after 20 hours will be processed on the next business day.
The procedure and conditions for the provision of services of the Internet Banking for Individuals system are stipulated in the Terms of the provision of services of the Internet Banking System for Individuals.
16. If the login has been blocked due to an incorrect password. What to do?
If you have forgotten the password and / or the system has blocked your account, then to change the old password you can do the following yourself:
1) select on the main page of the Internet banking system “Log in with a password from an ATM check” (you can get a one-time password through an ATM), then enter “Username” and “Confirmation Code” in the form that opens and log in with a one-time password from the list received at the ATM.
2) select “Password Recovery” on the main page of the Internet banking system, enter “Card Number” and “Confirmation Code” in the opened form and log in using a one-time password sent in an SMS message to a mobile phone. Then enter a new password and confirm it. Also, to resolve this issue, you can contact the Contact Center by phone numbers posted on the Bank’s website: - if you remember the password, the Contact Center specialists will unlock your account when contacting, - if you do not remember, then the Contact Center specialist will handling will delete you as a user of the system, which will allow you to register again.
17. How to change the password?
You can change the password on the “Settings” page by selecting the “Change Password” tab and filling in all the necessary fields.
18. Why do I need a list of one-time passwords and where can I get it?
One-time passwords from the list are used only for logging in if you do not remember the password. A list with ten one-time passwords can be printed out at any Halyk Bank ATM in the Internet Banking menu. Passwords are limited to 30 days. It is not necessary to receive several lists at once, because there will always be only one list - the last. Each password from the list can be used only once.
19.How to generate a receipt confirming the payment?
It is possible to generate and print a receipt with confirmation of payment after the payment has been made, as well as in the transaction log on the page “Transaction History, Statements”. The confirmation received will contain the data that was displayed on the screen: card number, name of the provider in whose favor the payment was made, payment identifier (phone number, personal account number, etc.), date of payment, payment amount and RRN - unique operation number.
20. Is it possible to set up automatic debit of funds in Internet banking for making repeated (regular) payments?
You can create a payment order immediately after the transaction or from the journal of transactions carried out in the system by clicking on the “save as payment order” tab of the same name. In the next window, you need to select the frequency (once a month or once a week) and specify the number or day. The entered data must be confirmed with a one-time SMS password. As a result, a notification will appear on the screen about the successful creation of the order and that the payment will be automatically made by the system on the specified day.
21. How to change or delete the created recurring payment?
Information about saved templates and recurring payments is contained in the “templates” tab on the “payments and transfers” page. To make an adjustment to the order, you need to click on the selected template / order, make changes and confirm the entry with a one-time SMS password. In addition to deleting and making changes on the “Payments and Transfers” page, the order for regular payments can be activated / deactivated.
22. Where can I activate the service "SMS-password delivery"?
To register and conduct operations in Internet banking (payments, transfers, removal of limiters, applications), a prerequisite is the connection to the free service “Delivery of SMS passwords.” The connection to the service for the first time (or if the previously connected number is unavailable) is carried out at the Bank's ATM:
Main menu - Internet banking - Delivery of SMS passwords - Connect phone - Enter phone number - Confirm.
23. What to do if I forgot my Login?
To see your username, log in using the "Password Recovery" link. After entering the card number and a one-time SMS password, the system will display your Login on the page for entering a new password.
24. How to change the phone number connected to the service "SMS-password delivery"?
Reconnecting the free service “SMS-password delivery” in Internet banking is performed as follows:
a) connect the new number to the service: the Applications section - Connect the phone to the "SMS-password delivery" service - Select a card - Specify a phone number - Confirm with a one-time SMS password;
b) then disconnect the old number from the service: the Applications section - Disconnect the phone from the SMS Delivery service - Select a card - Select the phone number to be disabled - Confirm with a one-time SMS password. If the old phone number is unavailable, disconnected or lost, then connect the new number it is possible only at the Bank's ATM: Main menu - Internet banking - Delivery of SMS passwords - Connect phone - Enter phone number - Confirm.
25. What needs to be done to remove restrictions on the card?
A prerequisite for removing restrictions in Internet banking is to connect to the free service "SMS-password delivery". To remove restrictions: Cards and accounts section - Select a card - Limiters tab - Select the necessary limiter - Click on the switch to change the limiter status - Confirm with a one-time SMS password. If the switch is not active, then this limiter is on.
26. After what time after opening the deposit will it be displayed in Internet banking?
New accounts opened in the branch will be displayed in Internet banking in 2-3 days. If after this time no accounts appear, you must send a request to myHalyk support.
27. What needs to be done so that a preferential commission is written off when payments are paid?
The commission of 5 tenge for servicing in the Bank's devices is provided only for pension cards. Contact your nearest Bank branch to issue a card. You can clarify the list of documents required for issuing a pension card in the Contact Center or any branch of the Bank.
28. What is reCAPTCHA for?
This functionality is used to confirm that the operation in the Internet banking system is performed by a person, not a robot.
29. What should I do if, upon entering the Internet banking system, a protective image appears in the form of pictures, where the user is prompted to solve the image?
Halyk Bank, Internet banking of the People's Bank of Kazakhstan is a platform for remote banking customer service. Bank address on the Internet - http://www.halykbank.kz
The service allows the customer of Halyk Bank to independently manage accounts, make payments and transfers.
Halyk Bank - Internet banking, services:
We list some of the possibilities of Internet banking from the People's Bank of Kazakhstan:
- Management of the service “SMS password delivery.
- Creation and management of templates when making the same type of payment transactions and transfers.
- Providing detailed information on accounts, cards, loans, deposits ...
- Access to the history of payments and transfers made.
- Access to cashless purchases and sales of foreign currencies.
- Ability to temporarily block the card and unlock it yourself.
- Access to account statements, cards, loans, deposits, loan repayments.
- Making payments from current accounts of a bank client.
- Management of a savings account through a current account.
The Internet banking service from the People's Bank of Kazakhstan is constantly developing and replenished with new functions.
Internet banking - People's Bank, registration:
To register in the online Internet banking cabinet from the People's Bank of Kazakhstan, you need:
- Be a client of the bank, that is, have an active bank card in your hands.
- Connect to the service "SMS-password delivery"
- To connect to the Internet banking system, you will need access to the Internet, as well as a computer, tablet or mobile phone.
The registration process in the Internet banking system does not differ from the registration process in other banks, we will talk about two possible options - through the Internet and through an ATM.
Internet banking - online registration
To do this, go to the official website of the bank and in a special registration form - you need to specify the card number. Then confirm the specified data with a verification code, one-time password. Next, you need to think up and enter a login (username) and password (identification password). The final step will be to agree to the terms of the Internet Banking system and confirm registration in banking.
Internet banking - registration through an ATM
To register in the system through an ATM, you need to insert your bank card into the bank's ATM. Then you need to find and select the service “Internet banking”, then “Registration in the Internet banking system”. After these steps, the ATM will print a check with a temporary password and login. The password must be changed after entering the Internet banking, during its validity - 2 days.
The People's Bank of Kazakhstan for each type of persons - individuals and legal entities, has its own personal account.
Internet banking - People's Bank for individuals
For individuals or individuals, the People's Bank of Kazakhstan provides - Internet banking for individuals, the login form is located at https://www.myhalyk.kz.
To enter, you will need to enter "Username" and "Password", to restore the password you will need to click on the link "Reset Password"
Halyk Bank is the National Bank of Kazakhstan, which ranks second in the country in terms of assets. For private and legal clients, a large list of bank services is available at competitive rates.
For remote servicing of individuals, a special myHalyk service has been developed, which allows you to manage your accounts via the Internet.
sInternet banking opportunities My Halyk
Internet banking allows you to remotely conduct the following operations:
- make transfers to all types of cards issued both by Halyk Bank and other financial institutions;
- make payments (utilities, mobile communications, taxes, charity, tuition, insurance, ticket purchase);
- you can use the service not only on a computer, but also through a mobile device;
- receive account statements for free;
- conduct financial transactions at reduced rates (in comparison with the tariffing for identical transactions in a bank branch);
- set and remove restrictions on cards;
- in the mobile version of myHalyk there is an interactive map of ATMs and bank branches with geolocation;
- it is possible to draw up applications for the issuance and reissue of cards;
- you can view the payment history and do a balance check;
- you can change the password to enter the system;
- connect additional services, such as "Extract to an email address", "SMS-informing", etc.
Internet banking connection for individuals
To connect to the Internet banking of Halyk People’s Bank, you need to be the owner of an active card issued by this financial institution. Service connection is possible in three ways:
Internet Banking Entrance My Halyk
To enter My Halyk’s personal account, you need to go to myhalyk.kz website or on the halykbank.kz official website in the upper right corner, click on the “Internet banking” button and select MyHalyk for individuals. Next, in the corresponding lines you need to enter the login, password for entering the system and click the "Login" button.
Prefer to always know what the money is spent on, have access to accounts and the ability to pay for services anywhere in the country? For customers, Halyk Bank offers to establish Internet banking. Remote management of cards and open accounts is provided for individuals, it is enough to log into the system on the official website or in the application installed on the phone.
If a person has a smartphone with Internet access in his hands, he can perform almost all the manipulations with his accounts and cards. Internet banking makes it possible to use funds from a personal account anywhere in the world.
No one can spend or cash money from a card without the owner’s knowledge. For individuals, remote service of Halyk Bank is available, in which transfers and payments are made through a personal account using a secure connection.
How to register a personal account?
Connection to online service is free. An Halyk Bank consumer with an active card can register a new account on the official website https://myhalyk.kz/wb/.
Stages of forming a new account:
- on the start page you must select the link "Internet banking"
- click on the button "for individuals";
- select “register by card number”;
- enter the number of one of the cards in the form;
- get the code on the phone and enter it on the site;
- come up with a new personal login;
- enter the password and click "register".
Online registration is available only to those citizens who have already tied their card to a phone number and have connected "SMS notification (password delivery)." Binding is performed at one of the ATMs.
If desired, a citizen can order an IS connection in an information kiosk or ATM. How to register in HalykBank using stationary systems?
Step by Step Actions:
- a plastic card is inserted into the card reader;
- the item offering to register is selected;
- the phone attached to the card is registered;
- an info-kiosk or ATM issues a paper check with a temporary password and login on it.
Entrance for individuals Internet banking Halyk Bank
After registration, the entrance to the system to individuals is carried out according to the same scheme. By opening the Internet banking tab, the user:
- enter login;
- indicates a password;
- rewrites the digits of the verification code.
Be careful if the data is entered incorrectly, the online card account is blocked, you will have to restore access to the accounts when you personally contact the bank. You can restore the authorization code by entering the card number. If several times it was incorrect to write the card number, the IP of the user is blocked for a while.
To enter, the user can ask for help in feedback by calling the bank employees by phone or skype.
Functionality
The online system provides virtually unlimited possibilities. Since you can even get to LK from your phone, a client of a financial company can manage money almost around the clock, at any time, day or night.
Informing customer
Thanks to the remote service, the consumer can check the balance immediately after purchase and get the most accurate information. Other types of information:
- all data on deposit, credit accounts opened with the bank, cards;
- detailing of information on accounts: data on the balance, bonuses, possible interest, terms;
- statement of open deposits and loans, schedule of accrual of interest and payment of contributions;
- history of payments made, receipt of funds.
If desired, you can create a payment template and set a monthly top-up or make a payment. If the need for monthly procedures disappears, this item is simply deleted.
Security setting
Directly in your account Halyk Bank of Kazakhstan, you can change the remote service settings. Available:
- lock and unlock the card;
- synchronization of the Talking device, its connection / disconnection;
- change password for authorization;
- cabinet removal.
If the user wants to refuse the service, he just needs to select an item in the menu and all registration information will be deleted.
Payments and transfers
Halyk Bank's online banking of individuals offers unlimited possibilities for paying for services and goods. Online payments for services are accepted:
- telephone connection;
- utilities;
- insurance performance;
- fines, tax fees;
- financial operations.
With the help of banking, payment is made for purchases in online stores of Kazakhstan and other countries. The user can also make money transfers between his accounts, without paying any commissions. Money can be transferred not only to a personal card, but also to the accounts of other people who have a Halyk Bank card.
Other banking services
If a user has connected an Internet bank, advanced functions are available to him:
- replenishment;
- cash withdrawal;
- currency purchase;
- applying for a credit line;
- applying for a new card;
- connecting a new card account to your account.
Halyk Bank's personal account is a great opportunity to feel financially free anytime, anywhere.
Halyk Bank Internet Banking
Halyk Bank is a systemic financial institution that occupies a leading position in the banking services market not only in the Republic of Kazakhstan, but also in the Central Asian region. The Bank is constantly working on the introduction of innovative banking products, seeks to expand and update the list of services offered.
One of the key items in their list is Internet banking - remote banking, carried out using special programs through a secure connection to the World Wide Web. “” Also offers its customers a full-fledged service that allows them to control cash flow and account status in real time.
NB: This product was developed taking into account all security requirements, so users can be sure of the safety of their funds and the correctness of their movements.
Internet banking for individuals
It is natural that Halyk Bank introduces Internet banking for individuals much more actively than it does with enterprises, both private and public sector. This is due to the features of accounting, which are required to keep the latter.
Individuals do not have the requirement for accounting as prescribed by law, so Halyk Bank's Internet banking opens up many opportunities for them. The user has access to a wide range of banking services, primarily all kinds of mandatory payments:
- utilities and telephone services;
- taxes and fees;
- insurance;
- fines;
- other expenditure operations in this direction.
In addition, Internet banking “a” allows you to:
- make purchases in online stores both in the Republic of Kazakhstan and abroad;
- transfer funds between your accounts and to the accounts of other clients without any fees;
- acquire foreign currency,
- manage your account.
Also, Halyk Bank Internet banking gives consumers the opportunity to quickly receive detailed information on all their accounts. The amounts of balances, interest on loans, data on deposits, terms and schedules of next payments, statements - this and much more is available to users 24 hours a day, 365 days a year.
Benefits of Online Banking
The benefits of online banking "" are obvious and undeniable. First of all, they should include:
- full and constant control of the movement of funds on accounts;
- lack of need to use cash, especially with large purchases;
- user money security;
- time saving.
NB: the functionality of the personal account of the Halyk Bank Internet banking user allows you to carry out many operations without visiting the bank.
Through a personal account, users can:
- apply for opening or renewing a credit line;
- issue a new card issue;
- connect new accounts to your account
and perform many other operations at a convenient time.
In your personal account, you can manage remote service settings: the user can lock and unlock cards, change the password and even close his account online. To do this, select the appropriate item in the menu, and the user registration data will be deleted.
How to connect Internet banking
Now it remains to figure out how to connect Halyk Bank's Internet banking. To do this, you must have a card issued by the bank and access to the World Wide Web - through a stationary computer, laptop or mobile phone.
Registration is carried out on the official website of the bank. First you need to create an account - click on the link “Internet banking”, where you can select the section “For individuals” and the item “Register by card number”. Enter the card number and the mobile phone number in the form cells, after which SMS with the code will come to it. This code must be entered in the appropriate field, after which it remains only to come up with a username and password, enter them and click the "Register" button.
NB: This registration method is possible only for users who have already linked the card to a phone number and have activated the SMS notification / password delivery service at any Halyk Bank ATM.
Internet banking can also be connected at the information kiosk or ATM. To do this, you need:
- prepare the card for work - insert it into the card reader and enter the pin code;
- in the menu, select "Register in Internet banking";
- enter mobile number.
The device will issue a check with a temporary login and password to it. This data will be valid for two days, during which the user must register a new personal account. If this does not happen, the username and password will lose validity. You can register by the sequence of actions described above on any device with access to the World Wide Web.
As you can see, there is nothing complicated either in the service itself or in its connection. More importantly, Halyk Bank Internet banking is the personal financial freedom of each user.