Solution of the error "Payment confirmation required" in the App Store. There is a problem with the payment of the previous purchase how to remove Updating the payment information in the Apple device
I strongly welcome everyone! "Payment confirmation required" is perhaps one of the most annoying errors you can encounter when using the App Store. After all, it blocks absolutely any actions with the application store - it comes to the point that it is impossible to download or update even free programs and games.
Although, it would seem, if you don't have to pay for the application, then where is there any information about the payment? I want to download a free program !!! Guys from Apple, how are you there, nothing too clever? However, what to ask them - all the same, there will be no answer. Therefore, let's figure out all this disgrace on our own. Let's go!
So, here is the full text of the error:
Confirmation required. To view your payment details, click "Continue" and log in.
Based on this, only one conclusion can be drawn - they want us to confirm the payment method (bank card, SIM card) for our Apple ID account, with which we will make purchases. In short, they want money. But why is it required even when downloading free apps?
The point is that if you encounter the error “Payment confirmation is required. To view the details ... ”, your account is in debt. It may be unpaid:
- Paid application.
- Subscription.
And thus, until the debt is repaid, all transactions from the App Store will be unavailable for your Apple ID. And now what to do with all this?
First of all, to prevent further write-off of money, you must:
By the way, here, in the account information, it is worth looking into the "Purchase history" section and see if you owe anything (the "Total payable" line)?
Have they checked everything, canceled, owe nothing to anyone? You can start using the App Store fully! However, if there is still a debt and Apple continues to insist on confirming the payment method, then we have three ways:
- Top up the balance of the means of payment and still do what we are asked to do - pay.
- Forget about your Apple ID account and get a new one. Do not replenish the card linked to the old account - the money will be debited automatically.
If your choice is to pay, then later you can try to return these funds (do not delay the solution of this issue!). In my comments to which people write that this operation is quite real.
True, for this you will have to talk a little with him. But in my opinion, the saved Apple ID account and the absence of any arrears on it is worth spending some time on the proceedings.
P.S. Like it, get + 23% to luck while talking to an Apple operator! Do you think a joke? Nothing of the sort - it really works. Checking! :)
P.S.S. And of course, write in the comments the stories, questions and results of dealing with the error "confirmation of payment information is required" - your experience can be useful to many!
Now your phone number is enough to pay for the album, movie, application or game you like.
While Apple works only with two Russian mobile operators - Beeline and MegaFon.
Beeline became one of the first operators to connect mobile billing to pay for purchases in iTunes, App Store, Apple Music and iBooks - previously this service was only available to subscribers of the German operator O2. Since October 2015, they have been able to choose a phone number as their preferred payment method. If this was done, in the future, bills came from the cellular operator - both for subscribers who signed a 2-year contract for communication services, and for users working on prepaid basis.
Megafon users were able to connect payment from a mobile phone account on November 3, 2016.
Now, when setting up their Apple ID, Beeline and MegaFon subscribers can link payment to a mobile phone number. It is no longer necessary to enter payment card details.
You can change the payment method along the way Settings -> iTunes Store, App Store:
Here you need to choose a payment method Mobile phone, below enter the phone number of Beeline or MegaFon, and then enter the code received via SMS.
The service is available to all Russian customers of Beeline and MegaFon within postpaid and prepaid tariff plans. Make purchases from the Apple Store, iTunes Store, Apple Music, etc. is possible from all devices associated with the Apple ID for which the service has been connected.
Do you pay for purchases from the App Store, iTunes Store through a phone number in Beeline and MegaFon, friends?
I will make a reservation right away that this opportunity in Russia is still available only for Beeline subscribers. It is not known when MTS, Megafon, Tele 2 and other operators will be connected.
How to connect?
In iTunes, find the Account Information menu. There you select the appropriate item.
Log in using your Apple ID and password.
Find the Payment Method in the Account Information. Click "Edit".
In the information window that appears, select the Payment Method - Mobile phone.
Next, you need to enter your phone number. And click the "Send" button. You will receive an SMS with a four-digit confirmation code on your phone within a minute. This code needs to be driven into the box below. Do not forget to click the “Finish” button after that, so that the information will go to the Apple database.
Now you can make purchases in the App Store, and the money will be debited from the mobile account.
How does it work and what is it for?
Purchases work like this: first, the amount will be debited from the App Store account (I had 2.34 left there), and then the remaining amount for the purchase (in this case 12.66). In the future, everything will be debited from the phone account. Each purchase will receive an SMS notification.
This payment method is convenient for parents if they do not want to set up family access or make a bank card for their child.
Those who do not want to “shine” and tie their bank card to Apple ID can also rejoice.
Personally, this method is convenient for me because I replenish my phone balance using WebMoney and try to make all purchases on the network through this payment system. This is not an advertisement. I hate WebMoney, but I have to work with this system. So why not make this fact a plus for yourself.
Thank you all for your attention!
Both when downloading free content and when purchasing paid content in the App Store, users of Apple devices are faced with the error "There is a problem with paying for a previous purchase." It may also be accompanied by a recommendation to update the payment method. What to do in this situation and how to remove it, we will understand further.
Reasons for an error with payment for a previous purchase at Apple
The situation is pretty straightforward; it occurs when a user tries to purchase a paid app or subscription in a store, but no payment has been made. As a result, the user received the "product", because The App Store allows you to pay for your next order. But the next time you try to download even free software from the Apple store, the system notifies you of an error, because you have unpaid invoices. Thus, there can be two reasons why the payment for the previous purchase did not come true:
- There are not enough funds on your bank card balance. This happens to anyone who has several cards and is not aware of the exact amount that is on the balance sheet. The cardholder could simply forget that the day before he made purchases of gifts for his loved ones for the past holiday and the funds on the card are much less than he expected.
- The payment did not go through due to the expiration of the card's life. This can be easily checked on the back of the card. Each card is equipped with this data, they are located below the card number.
Determine the purchase with which there was a problem with payment
To fix the problem "There is a problem with paying for a previous purchase", you need to determine what you bought last time, you need to view the purchase history. To do this, you can use the iTunes application installed on your computer.
- Open the program and click on the "Account" item in the menu.
- Click sign in and enter your Apple ID credentials.
- Then click on the "Account" menu item and select "View".
- Open Purchase History and click View All.
- In the next window, you can familiarize yourself with the programs that you downloaded from the App Store over the entire time of using your Apple device.
How to see app download history on iPhone
You can view the history via iPhone or iPad, for this:
Updating billing information on your Apple device
We fix the problem "There is a problem with the payment for the previous purchase" with a bank card. If your card has expired, we go to the bank and change it to a new one, in some banks you will need to write an application to renew the card. The procedure for obtaining a new card usually takes no more than two weeks. The funds that were on the old card will remain in your account. Top up your card for further purchases. And pay the debt at the Apple store. Now you need to update your ID information. Before doing this, make sure:
- That your personal data matches the data of the bank that you use when paying.
- The account from which the payment is made is not blocked and is solvent.
- To change the payment method for purchases in the App Store and iTunes, you must pay for all unpaid purchases, after which you can change your card.
Open your iPhone or iPad device:
How to prevent iTunes purchases
If you do not want to get into a similar situation in the future, prevent accidental purchases or unintentional renewals of paid subscriptions by using a special restriction. For this:
For a complete refusal to make further purchases in Apple services - delete all payment data from the device and the problem with paying for previous purchases will be solved once and for all.
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