Belarusbank call center phone. Reference service of Belarusbank - phone numbers and cost of a call
Telephone reference of Belarusbank - service number, which is available for service countrywide. Designed call center to work with clients to instantly meet their needs.
A telephone consultation will help save time, but it is worth considering that the cost of the call is not free.
Contacting the call center, the client consents to the possibility participation in telephone surveys conducted by a banking institution.
Telephone help desk of Belarusbank and working hours
Remembering the call center phone number is not difficult, as it consists of three digits- 147 (intended for calls within the territory of Belarus), and if the outgoing call is made from outside the republic, then you need to dial +375 17218 8431.
All contacts work according to a single schedule, and Belarusbank offers attentiveness and quality of service to everyone who decides to consult by phone. There is a hotline only for these two numbers, but short dialing can be used by customers served by any of the operators in Belarus.
Like any other prestigious financial institution, Belarusbank's information desk works in order to improve the service client service.
![](https://i2.wp.com/probelbank.info/wp-content/uploads/2018/06/13-6.jpg)
Competent advice is not provided around the clock, so you should pay attention to operating mode:
- 8:30 - 20:00 (Mon - Fri).
- 9:00 - 16:00 (Sat - Sun).
Holidays Help Desk schedule is subject to change. Any question that is addressed to an open bank line, won't go unnoticed, so don't worry about its remote solution.
You can also use the call center for inquiries, for accurate information on your card account or use other banking services. A simple consultation is possible - just pick up the phone and dial a short number.
What services does the contact center provide?
The call center support service works with both individuals and VIP clients, providing the most accurate information.
Not every issue can be resolved remotely, so in case of apparent difficulties, the client may be invited to visit the nearest branch.
The contact center helps many at a distance to resolve the most common problems and facilitate the processing of many banking products.
Service type | Description |
---|---|
Consulting and reference information on the range of banking services of Belarusbank | Including servicing of payment cards, deposits, loans, money transfers, currency exchange transactions |
Blocking/unblocking the Internet banking service | - |
Acceptance of applications for registration of banking products | This applies not only to payment cards, but also consumer loans, insurance policies |
Acceptance of remote applications for issuance of a certificate | Certificates on the card account or certificates on the absence or presence of deposit boxes |
Card account statement | In the required form and for any periods |
Other ways to contact Belarusbank
Technical support is provided not only remotely by phone, but also in other ways:
- Online consultant on the official website of Belarusbank.
- Email.
- Contacting the department.
Online consultant
Bank branches
If you have free time, you can ask a question regarding banking services, not only by phone. If there is a bank branch near you, then it is convenient to contact there to clarify the information or use the support on the Belarusbank website.
The client may be in Minsk or in another city of the republic, but the infoline will be open during regular business hours.
We pay special attention to the quality of work of the contact center employees. Be sure of their attentiveness, courtesy, competence. Save your time - solve problems remotely.
single reference number available
throughout the territory of the Republic of Belarus
375 17 218 84 31,
including for calls from outside the Republic of Belarus
Working mode:
Mon-Fri: 8.30 – 20.00*
Sat-Sun: 9.00 – 16.00*
*except public holidays
Draw your attention to!
Telecom operators charge for calls according to established tariffs.
Note: The client's contact with the contact center confirms his consent to participate in telephone surveys conducted by the bank.
The contact center of JSC "JSSB Belarusbank" is the first in the country to have a certificate of compliance with the requirements of the international standard ISO18295-1:2017.
The certificate was issued on the basis of the submitted positive report on the results of the surveillance audit by the Austrian Standard Plus International Institute for Certification of Contact Centers and is valid until June 22, 2022.
Belarusbank in social networks:
Note: Don't worry if your question isn't answered immediately. Our experts will definitely answer, and your question will not be left without attention.
Wide range of banking services
We provide consulting and reference information on the entire range of banking products and services:
- deposits,
payment cards,
services Internet banking/M-banking/SMS-banking/auto-payment/BELARUSBANK Pay,
Money transfers,
currency exchange and other banking operations.
We carry out the lock / unlock system "".
We accept applications for registration of banking products and services:
- consumer loans (including overdrafts),
- payment cards,
- insurance policy of compulsory civil liability insurance of vehicle owners (Avtograzhdanka).
We are accepting applications for:
- certificates on the presence/absence of deposit accounts in JSC "JSSB Belarusbank",
- certificates on the account using a payment card (on the presence and movement of funds on the account, on the presence (absence) of debt on an overdraft loan),
- account statements using a payment card.
We accept and register applications for consideration of disputes arising from the use of payment cards.
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