Debt collection specialist. Job description of a specialist in work with accounts receivable
The arrears specialist in each bank is a different person. Somewhere it is one person who calls and communicates with borrowers. And somewhere it is a whole department that has a call center and specialists who visit the borrower at home.
This profession is new. The need to deal with delinquencies arose almost simultaneously with the development of the credit system. If banks are actively issuing loans, then there will be those who will not return them. The logical question is what to do in such a situation?
Ten years ago, the answer was unknown. Banks acted at random, trial and error.
Seminars devoted to the organization of work with arrears are indicative. Lecturers: psychologist, lawyer, former law enforcement officer. Each presented his program based on his own knowledge and experience.
Unfortunately, there is still no professional training of specialists. Interestingly, at the courses and seminars, the lecturers themselves learn a lot from the listeners and adopt techniques that they have not used before. Therefore, a diploma is not required to start working in this direction. Desire and resistance to stress is required.
You can find a job as a debt collector on the job search site job.ru. Thousands of vacancies from leading banks in the country.
The main task is to minimize overdue debt. Delay occurs when the client has not made another loan payment. If there are many such defaulters and they do not pay for months, then the bank risks attracting the attention of regulatory authorities and losing its license. In addition, delays are lost profits.
In each credit institution special attention is paid to overdue debts. Reports are periodically sent to the Central Bank. Cases have been recorded when the owners of the bank bought out debts on loans from him, and thus concealed losses, i.e. simply paid for the clients' debts.
Stages of work
At the beginning, it was not by chance that we mentioned leaders with various types of education: legal, psychological. Obviously, every boss tries to organize work according to the standards of his first profession. However, there are similarities.
Department staff
In some banks, all types of work are performed by the same person, but in large banks there is a division.
- Call center employee: You need telephone communication skills, persuasion skills, good orientation in interest calculation, payment terms. Submits to either the head of the department or his deputy.
- Specialist: The work is connected with frequent trips, personally communicates with debtors, their relatives and colleagues. Often, former law enforcement officers are hired for this position. Submits to either the head of the department or his deputy.
- Leading specialist: Legal education. Participation in negotiations, court hearings, control over implementation judgments... One half of the working day is spent in the office, the other on the road. Submits to the head of the department.
- Head: Work experience. Reporting, control over the work of employees of various directions.
Up the career ladder
For a successful career, legal or economic Education... Often, call center employees and specialists receive it already in the process. But most importantly, these are innovative ideas. Since the system is constantly changing, it is necessary to adapt to new conditions, to look for an opportunity to reduce the amount of overdue debts and the quality of work.
Salary
Call center - 12-18 tr... Since no special skills are required, the staff turnover is decent here. There is a bonus system. The less delays among your clients, the higher the salary. A big disadvantage is the difficulty of moving to another position or to another department.
Specialist - 15-23 tr. The same principle of bonuses. Gasoline, vehicle depreciation, phone bills are paid additionally. Employees are often referred to as the “legs” of the department. They are constantly on the move. If you know how to properly organize your time, then you can fulfill the plan and free yourself early.
Leading Specialist - 20-30 tr... It all depends on the level of affairs. Here an employee can receive up to 40t.r. successfully working with nat. persons, and much more working with legal entities. by persons.
Executives receive decent bonuses for the overall success of the department. At the end of the quarter and year, bonuses are paid, the amount of which reaches the level of a monthly salary.
Subordination of the department
The debt collection facility is usually located in the same department as the legal or security department. Their functionality often overlaps. Since the main interaction takes place precisely with these departments, it is not difficult to switch to work in them.
Cons of work
The main problem is psychological. You have to communicate with a large number of people, each of whom is in a difficult financial situation... It is necessary, on the one hand, to understand, to suggest the best way out, and on the other hand, to insist on repayment of the debt. This is a very thin line on which you have to constantly balance. Some employees have a goal of collecting debt at any cost. Such a person will not be able to work for a long time. If, on the contrary, behave too softly, then you can not even dream of fulfilling the plan, job loss is guaranteed.
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name of organization, enterprise]
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job description]
[day month Year]
Job description specialist in work with accounts receivable [name of organization, enterprise]
The present job description developed and approved in accordance with the provisions of the Labor Code Russian Federation and other normative legal acts governing labor relations.
1. General Provisions
1.1. The Accounts Receivable Specialist is hired and dismissed by order of [name of the manager's position] and reports directly to him.
1.2. A person with a higher education: legal, economic or financial, without any requirements for work experience is appointed to the position of a specialist in work with accounts receivable.
1.3. A specialist in work with accounts receivable in his activities is guided by the Constitution of the Russian Federation, federal laws, and other regulatory legal acts Of the Russian Federation, orders and orders of the immediate leader.
2.1. The main function of a specialist in work with accounts receivable is to work with debtors who are overdue in repayment of debt, including:
- negotiating debt payments;
- advising on the origination / repayment of debt;
3. Job responsibilities
The duties of a specialist in work with accounts receivable include:
3.1. Implementation of the procedures included in the process of returning overdue receivables.
3.2. Further development of the existing algorithm for dealing with overdue receivables.
3.3. Calculation of overdue receivables for the transfer of the case to the court.
3.4. Preparation of debtor reports.
A specialist in work with accounts receivable has the right to:
4.1. For all social guarantees provided by law.
4.2. To get acquainted with the draft decisions of the management of the enterprise concerning its activities.
4.3. Submit proposals for improving the work related to the responsibilities provided for in this instruction for the management's consideration.
4.4. Within the limits of their competence, inform the immediate supervisor about all deficiencies identified in the process of activity and make proposals for their elimination.
4.5. Receive from structural divisions and specialists information and documents necessary for the performance of his official duties.
4.6. Sign and endorse documents within their competence.
4.7. To involve specialists from all (individual) structural divisions of the enterprise in solving the tasks assigned to it (if this is provided for by the provisions on structural divisions, if not - with the permission of the head of the enterprise).
4.8. Require the management of the enterprise to assist in the performance of their duties and rights.
4.9. Improve your professional qualifications.
4.10. Other rights provided by labor law.
5. Responsibility
The Accounts Receivable Specialist is responsible for:
5.1. For non-fulfillment or improper fulfillment of their official duties provided for by this job description - within the limits determined by the current labor legislation of the Russian Federation.
5.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.
5.3. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, civil legislation of the Russian Federation.
The job description is developed in accordance with [name, number and date of the document]
The employee are: qualifications; work experience in the specialty; professional competence, expressed in the best quality of work performed; the level of labor discipline; the ability to effectively organize work at the entrusted site; labor intensity (the ability to cope with a large volume of work in a short time); ability to work with documents; the ability to master technical means that increase labor productivity and quality of work in a timely manner; work ethics, communication style; ability to be creative, entrepreneurial spirit; ability for adequate self-esteem; showing initiative in work, performing work of higher qualifications; increase in individual performance; rationalization proposals; practical assistance to newly hired workers without securing mentorship by a relevant order; high work culture at a specific workplace.
To involve specialists from all (individual) structural divisions of the enterprise in solving the tasks assigned to it (if this is provided for by the provisions on structural divisions, if not - with the permission of the head of the enterprise). 4.8. Require the management of the enterprise to assist in the performance of their duties and rights.
4.9. Improve your professional qualifications. 4.10. Other rights provided by labor law. 5. Responsibility The Accounts Receivable Specialist is responsible for: 5.1.
For non-fulfillment or improper fulfillment of their official duties provided for by this job description - within the limits determined by the current labor legislation of the Russian Federation. 5.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.
5.3.
Debt collection department regulations
Implementation of the procedures included in the process of returning overdue receivables. 3.2. Further development of the existing algorithm for dealing with overdue receivables.
3.3.
Submit proposals for improving the work related to the responsibilities provided for in this instruction for the management's consideration. 4.4. Within the limits of their competence, inform the immediate supervisor about all deficiencies identified in the process of activity and make proposals for their elimination.
Job description of a specialist in work with accounts receivable
The results of the work and the timeliness of its implementation are assessed according to the following criteria: the results achieved by the Employee in the performance of the duties stipulated by the job description and the employment contract; the quality of the finished work; timeliness of performance of official duties; performance of standardized tasks, the level of labor productivity. 8.3. The assessment of business qualities and work results is carried out on the basis of objective indicators, the motivated opinion of the immediate supervisor and colleagues.
The job description is developed on the basis of. (name, number and date of the document) Chief structural unit: (surname, initials) (signature) "" legal service(initials, surname) (signature) ""
Collector job description (debt collection)
Telephone conversations with debtors about the presence of debt and clarification of the reasons for non-payment. 3.4. Sending letters with a request for debt repayment. 3.5. Sending claims with a demand for debt repayment to set time... 3.6. Conducting a personal meeting with the debtor. 3.7. Preparation of documents for submission statement of claim on debt collection in court.
3.8. Debt collection in court. 3.9. Interacting with the service bailiffs for debt collection on the basis of executive document... 3.10. Conducting an assessment of the solvency of legal and individuals in order to prevent the occurrence of overdue debts. 3.11. Organization of work on initiating bankruptcy proceedings for debtors, writing off uncollectible debts. 3.12. Drawing up the established reporting on the activities of the debt collection department. 3.13.
Arrears coordinator job description
The activities of the debt collection department are carried out on the basis of current and long-term planning, a combination of one-man management in resolving issues of official activity and collegiality during their discussion, the personal responsibility of employees for the proper performance of their official duties and individual orders of the head of the department. 1.5. The head of the debt collection department and other employees of the department are appointed and dismissed from their positions by order of the head of the organization in accordance with current legislation Russian Federation.
1.6. Qualification Requirements, functional duties, rights, responsibility of the head and other employees of the department are regulated by job descriptions approved by the head of the organization. 1.7.
- Resolution of conflict situations.
- Advising clients and colleagues on the collection of overdue debts.
Requirements for experience and qualifications: Debt collection specialist belongs to the category of specialists; A person who has a higher education without presenting work experience is appointed to the position of a debt collection specialist.
Failure to perform or improper performance of his labor functions and the tasks assigned to him. 4.1.3. A person with a higher education: legal, economic or financial, is appointed to the position of a specialist in work with accounts receivable, without presenting requirements for work experience.
A specialist in work with accounts receivable in his activities is guided by the Constitution of the Russian Federation, federal laws, other regulatory legal acts of the Russian Federation, orders and orders of the direct manager. 2. Functions 2.1. The main function of a specialist in work with accounts receivable is to work with debtors who are overdue in repayment of debt, including: - negotiating the payment of debt; - advising on the origination / repayment of debt; - resolution of conflict situations.
In the field corresponding to the direction of the Employer's activity; implementation of the collector's powers; business negotiations; information support, analysis, participation in the preparation of draft decisions and their implementation; possession of computer equipment and necessary software products... 2. OFFICIAL RESPONSIBILITIES Collection, analysis and examination of information, materials, documents required to collect the debt of a particular debtor.
Development of proposals for the optimal return of debt and their coordination with the Employer or, on his behalf, with the creditor. On behalf of the Employer, conducting negotiations on behalf of the creditor with the debtor or his authorized representative (s) on debt recovery issues.
Job descriptions of an employee for work with arrears
The employee is appointed to the position and dismissed from the position by order of the Employer in accordance with the procedure established by the current labor legislation. 1.4. The employee reports directly. 1.5. The employee must know: the Constitution of the Russian Federation, the federal law dated 02.10.2007 N 229-FZ "On enforcement proceedings», The legislation of the Russian Federation, in accordance with which the collection activity is carried out; rules of business etiquette; the procedure for working with service information and personal data; internal labor regulations; rules for labor protection and fire safety. 1.6. Qualification requirements. Higher or secondary legal education. 1.7. Work skills.
Specialist of the department of collection of duties
Collection specialist
The number of vacancies for debt collectors from January to July 2013 increased by 28%. For comparison: in general for banking the increase in vacancies was 20%. The number of resumes in the bad debt sector also grew, but at a slower rate than the number of vacancies, so the supply / demand ratio decreased from 3.9 to 3.5 resumes per vacancy. One of the difficulties in the selection of a collection specialist is the specific requirements for the applicant for this position.
Specialist of pre-trial collection of duties
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Specialist in collecting troubled debts in a bank
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Debt collection department: structure and methods of work
Loans are becoming more available and in demand. They promise not only benefits, but also costs and problems.
The funds are not always returned by the debtor, which leads to losses of the creditor and even his bankruptcy. For this reason, if the organization is large and regularly engaged in the provision of loans, it is better to open a debt collection department and establish its work. The borrower is a natural or legal person.
Job description of a debt collector
A person who has a higher education without presenting work experience is appointed to the position of a debt collection specialist.
Resume sample
Reception and registration of incoming and outgoing calls; - Conducting telephone conversations on issues of pre-trial debt collection from persons who have delayed payments aimed at repaying debt; - collection and analysis of information about non-payers that are important for debt repayment ( property status and social status); - explanation of the consequences of non-fulfillment of obligations; - entering information on the progress of work with non-payers in the appropriate software; - assistance in quick adaptation of the employee in the team, familiarization of employees with the organization of work.
Duty Collection Specialist
Banks are different, the products they provide us are also different, but at the same time, the general scheme of debt collection in all credit institutions almost the same.
1.2. This job description defines the functional duties, rights, duties, responsibilities, working conditions, relationships (connections by position) of the Employee, criteria for assessing his business qualities and work results when performing work in the specialty and directly at the workplace in "_______________" (hereinafter - " Employer").
Obligations of a foreclosure support specialist
Requirements for a specialist in debt collection Practice recent years showed that the work of personnel without higher education (legal, psychological, economic), including former sellers of food products, is not so effective and even sometimes illegal. In any case, the applicant accepted for this place must undergo special training. Not all defaulters deliberately evade debt repayment: many people have really objective reasons. The task of an employee of a collection agency is to understand the reasons and offer options that suit both parties.
Collection specialist
Vacancies and jobs: "specialist of the collection department" in moscow
Keep records of licensed software. 14. Conduct an annual inventory of IT equipment. 15. Provide information to company employees on general issues in the field of IT.
Perform service assignments, assignments and instructions from the immediate supervisor and one-time service assignments of the head of the information technology department. III. A user technical support specialist has the right to: 1.
Debt collection specialist
6. For a rude, tactless attitude (behavior) when communicating with the staff and visitors of the company. 7. For the safety of documentation and non-observance of the interests of the company, the issuance of confidential information, documentation (trade secrets) about the company and its clients to third parties.
8. For providing direct management with false or distorted reporting and other documentation (information). Vi. Working hours: 1. The working hours of the user technical support specialist are determined in accordance with the Internal Labor Regulations established by the Company.
2. This job description has been drawn up in two copies, one of which is kept by the Company, the other by the employee. 3.
Work as a chief specialist of the collection department in Moscow
Resume of a debt collection specialist in Moscow
Changes and additions to this Job Description are made by order of the President of the Company. Head of the structural unit (signature) (surname, initials).
Vacancy closed (deleted)
The article was written based on materials from the sites: hcpeople.ru, prom-nadzor.ru, 11-2.ru, obpotrebnadzor.ru, aval48.ru.
The arrears specialist in each bank is a different person. Somewhere it is one person who calls and communicates with borrowers. And somewhere it is a whole department that has a call center and specialists who visit the borrower at home.
This profession is new. The need to deal with delinquencies arose almost simultaneously with the development of the credit system. If banks are actively issuing loans, then there will be those who will not return them. The logical question is what to do in such a situation?
Ten years ago, the answer was unknown. Banks acted at random, trial and error.
Seminars devoted to the organization of work with arrears are indicative. Lecturers: psychologist, lawyer, former law enforcement officer. Each presented his program based on his own knowledge and experience.
Unfortunately, there is still no professional training of specialists. Interestingly, at the courses and seminars, the lecturers themselves learn a lot from the listeners and adopt techniques that they have not used before. Therefore, a diploma is not required to start working in this direction. Desire and resistance to stress is required.
You can find a job as a debt collector on the job search site job.ru. Thousands of vacancies from leading banks in the country.
The essence of debt collection work
The main task is to minimize overdue debt. Delay occurs when the client has not made another loan payment. If there are many such defaulters and they do not pay for months, then the bank risks attracting the attention of regulatory authorities and losing its license. In addition, delays are lost profits.
Each credit institution pays special attention to overdue debt. Reports are periodically sent to the Central Bank. Cases have been recorded when the owners of the bank bought out debts on loans from him, and thus concealed losses, i.e. simply paid for the clients' debts.
Stages of work
At the beginning, it was not by chance that we mentioned leaders with various types of education: legal, psychological. Obviously, every boss tries to organize work according to the standards of his first profession. However, there are similarities.
Department staff
In some banks, all types of work are performed by the same person, but in large banks there is a division.
- Call center employee:You need the skills of telephone conversations, the ability to persuade, to be well oriented in the calculation of interest, the timing of payment. Submits to either the head of the department or his deputy.
- Specialist: The work is connected with frequent trips, personally communicates with debtors, their relatives and colleagues. Often, former law enforcement officers are hired for this position. Submits to either the head of the department or his deputy.
- Leading Specialist:Legal education. Participation in negotiations, court sessions, control over the implementation of court decisions. One half of the working day is spent in the office, the other on the road. Submits to the head of the department.
- Boss: Work experience. Reporting, control over the work of employees of various directions.
Up the career ladder
For a successful career, a legal or economic education will help. Often, call center employees and specialists receive it already in the process. But most importantly, these are innovative ideas. Since the system is constantly changing, it is necessary to adapt to new conditions, to look for an opportunity to reduce the amount of overdue debts and the quality of work.
Salary
Call center - 12-18 tr... Since no special skills are required, the staff turnover is decent here. There is a bonus system. The less delays among your clients, the higher the salary. A big disadvantage is the difficulty of moving to another position or to another department.
Specialist - 15-23 tr. The same principle of bonuses. Gasoline, vehicle depreciation, phone bills are paid additionally. Employees are often referred to as the “legs” of the department. They are constantly on the move. If you know how to properly organize your time, then you can fulfill the plan and free yourself early.
Leading Specialist - 20-30 tr... It all depends on the level of affairs. Here an employee can receive up to 40t.r. successfully working with nat. persons, and much more working with legal entities. by persons.
Executives receive decent bonuses for the overall success of the department. At the end of the quarter and year, bonuses are paid, the amount of which reaches the level of a monthly salary.
Subordination of the department
The debt collection facility is usually located in the same department as the legal or security department. Their functionality often overlaps. Since the main interaction takes place precisely with these departments, it is not difficult to switch to work in them.
Cons of work
The main problem is psychological. You have to communicate with a large number of people, each of whom is in a difficult financial situation. It is necessary, on the one hand, to understand, to suggest the best way out, and on the other hand, to insist on repayment of the debt. This is a very thin line on which you have to constantly balance. Some employees have a goal of collecting debt at any cost. Such a person will not be able to work for a long time. If, on the contrary, behave too softly, then you can not even dream of fulfilling the plan, job loss is guaranteed.
JOB DESCRIPTION
arrears specialist
1. General Provisions
1.1. This job description defines the functional, job descriptions, rights and responsibilities of a specialist in working with overdue debts of the New Technologies division (hereinafter referred to as the Specialist in dealing with overdue debts). All-Russian Association of Employers Russian Union of Industrialists and Entrepreneurs (RSPP) ...
1.2. A person who meets the following education and training requirements is appointed to the position of an overdue debt specialist:
1.3. An arrears specialist should know:
1.4. An arrears specialist should be able to:
1.5. An overdue debt specialist is appointed and dismissed by order of the Executive Vice President of the Institution in accordance with the current legislation of the Russian Federation.
1.6. The Arrears Specialist reports to the Executive Vice President of the Institution and the Head of the New Technologies division
2. Labor functions
4. Rights
An overdue debt specialist has the right to:
4.1. Request and receive the necessary information, as well as materials and documents related to the activities of a specialist in working with overdue debts.
4.2. Improve qualifications, undergo retraining (retraining).
4.3. Enter into relationships with subdivisions of third-party institutions and organizations to resolve issues within the competence of an overdue debt specialist.
4.4. Participate in the discussion of issues included in his functional responsibilities.
4.5. Make suggestions and comments on improving performance in the assigned area of work.
4.6. Contact the appropriate authorities local government or to the court to resolve disputes arising from the performance of functional duties.
4.7. Use information materials and regulatory documents necessary for the performance of their official duties.
4.8. Pass certification in accordance with the established procedure.
5. Responsibility
An arrears specialist is responsible for:
5.1. Failure to perform (improper performance) of their functional duties.
5.2. Failure to comply with the orders and instructions of the Executive Vice President of the Institution.
5.3. Inaccurate information about the status of the execution of assigned tasks and orders, violation of the deadlines for their execution.
5.4. Violation of the internal labor regulations, fire safety and safety rules established at the Institution.
5.5. Causing material damage within the limits established by the current legislation of the Russian Federation.
5.6. Disclosure of information that has become known in connection with the performance of official duties.
For the above violations, a specialist in working with overdue debts can be brought to disciplinary, material, administrative, civil and criminal liability in accordance with the current legislation, depending on the severity of the offense.
This job description was developed in accordance with the provisions (requirements) of the Labor Code of the Russian Federation of December 30, 2001, No. 197 FZ (Labor Code of the Russian Federation) (as amended and supplemented), professional standard"Specialist in dealing with overdue debts" approved by order of the Ministry of Labor and Social Protection of the Russian Federation dated September 7, 2015 No. 590n and other regulations governing labor relations.
One of the difficulties in the selection of a collection specialist is the specific requirements for the applicant for this position. A person should be able to work in a stressful and conflict situation, possess the gift of persuasion, perseverance and strong negotiation skills, allowing not only to force the interlocutor to accept his point of view, but also to relieve tension, to turn the conversation into a constructive direction.
It is not surprising that for such specialists, employers are developing special conditions motivating employees to work. Most often in vacancies you can find such means of motivation as flexible working hours, bonuses and bonuses based on work results, voluntary medical insurance, career and professional development programs, and even preferential credit conditions if the employer is a bank.
Job responsibilities of a collection specialist
Collection of overdue debts from individuals in the pre-trial procedure and / or by court decision:
- Conducting telephone conversations with debtors on debt repayment;
- explanation of the structure of the arisen overdue debt, conditions loan agreement, consequences of incomplete and / or late payment;
- advice on methods of debt repayment;
- participation in activities aimed at finding the borrower and establishing contact with him;
- visits to the location of the debtors;
- motivation of the borrower to pay the debt;
- leveling of conflicts and aggression of the borrower;
- identification of the facts of fraudulent transactions;
- preparation of documents for the initiation of judicial enforcement;
- keeping records.
Salary offers and employers' requirements
The average salary offer for a collection specialist in Moscow is 42,000 rubles, in St. Petersburg - 33,000 rubles, in Volgograd - 18,000 rubles, in Voronezh - 21,000 rubles, in Yekaterinburg - 28,000 rubles, in Kazan - 21,000 rubles, in Krasnoyarsk - 25,000 rubles, in Nizhny Novgorod- 20,000 rubles, in Novosibirsk - 24,000 rubles, in Omsk - 21,000 rubles, in Perm - 24,000 rubles, in Rostov-on-Don - 21,000 rubles, in Samara - 21,000 rubles, in Ufa - 21,000 rubles, in Chelyabinsk - 24,000 rubles. Hereinafter it comes about a fixed part of income, while a significant part of it can be bonuses.
Job seekers with strong nerves can try their hand at collection. No wonder one of the main requirements of vacancies for applicants for initial positions is stress resistance. For novice specialists, secondary specialized education is quite acceptable. Applicants must be familiar with a computer, know the main types of loan products and the conditions for lending to individuals. The starting salary of collection specialists is not too high: in Moscow - from 20,000 to 30,000 rubles, in St. Petersburg - from 16,000 to 23,000 rubles, in Ufa - from 10,000 to 16,000 rubles, in Kazan - from 10,000 to 15,000 rubles. However, do not forget about the bonus part of the salary.
Town | Income level, rub. (no work experience in this position) |
|
Moscow | 20 000 - 30 000 | - Secondary special education - Confident PC user - Stress tolerance - Knowledge of types of loan products and terms of lending to individuals Applicant portrait in 1 range |
St. Petersburg | 16 000 - 23 000 | |
Volgograd | 9 000 - 13 000 | |
Voronezh | 10 000 - 15 000 | |
Ekaterinburg | 14 000 - 20 000 | |
Kazan | 10 000 - 15 000 | |
Krasnoyarsk | 12 000 - 18 000 | |
Nizhny Novgorod | 9 000 - 14 000 | |
Novosibirsk | 11 000 - 17 000 | |
Permian | 10 000 - 15 000 | |
Omsk | 11 000 - 17 000 | |
Rostov-on-Don | 10 000 - 14 000 | |
Samara | 10 000 - 15 000 | |
Ufa | 10 000 - 16 000 | |
Chelyabinsk | 11 000 - 17 000 |
Employers are ready to offer a higher salary to specialists with 1 year or more experience in debt collection. A key requirement for such applicants is strong negotiation skills. Applicants with a university degree, economics, finance or law are encouraged. The earnings of specialists meeting the specified criteria in the capital reaches 35,000 rubles, in the city on the Neva - 27,000 rubles, in Ufa and Kazan - 18,000 rubles.
Town | Income level, rub. (with at least 1 year of work experience) |
Requirements and wishes for professional skills |
Moscow | 30 000 - 35 000 | - Higher education (preferably economic / financial / legal) - Strong negotiation skills, ability to develop a negotiation scheme Portrait of the applicant in the 2nd range |
St. Petersburg | 23 000 - 27 000 | |
Volgograd | 13 000 - 15 000 | |
Voronezh | 15 000 - 18 000 | |
Ekaterinburg | 20 000 - 23 000 | |
Kazan | 15 000 - 18 000 | |
Krasnoyarsk | 18 000 - 22 000 | |
Nizhny Novgorod | 14 000 - 16 000 | |
Novosibirsk | 17 000 - 20 000 | |
Permian | 15 000 - 18 000 | |
Omsk | 17 000 - 20 000 | |
Rostov-on-Don | 14 000 - 17 000 | Samara | 15 000 - 18 000 | Ufa | 16 000 - 18 000 | Chelyabinsk | 17 000 - 20 000 |
Entry into the next salary range is open to collection specialists with a work experience of at least 2 years. Such candidates should have experience of successful work with problem debts, skills of data search in open sources. Most of the vacancies are for professionals who are ready to use a private car for business purposes. Former law enforcement officers and bailiffs have a competitive advantage in employment. The upper limit of the salary range for collection specialists with more than 2 years of experience in Moscow is 50,000 rubles, in the northern capital - 40,000 rubles, in Ufa - 27,000 rubles, in Kazan - 25,000 rubles.
Town | Income level, rub. (with more than 2 years of work experience) |
Requirements and wishes for professional skills |
Moscow | 35 000 - 50 000 | - Ability to structure large amounts of information - Skills of data search in open sources - Availability of a personal car / category B license - Experience of successful work with problem debts Possible Request: Experience in the Bailiff / Law Enforcement Service Portrait of the applicant in the 3rd range |
St. Petersburg | 27 000 - 40 000 | |
Volgograd | 15 000 - 22 000 | |
Voronezh | 18 000 - 25 000 | |
Ekaterinburg | 23 000 - 35 000 | |
Kazan | 18 000 - 25 000 | |
Krasnoyarsk | 22 000 - 30 000 | |
Nizhny Novgorod | 16 000 - 24 000 | |
Novosibirsk | 20 000 - 28 000 | |
Permian | 18 000 - 25 000 | |
Omsk | 20 000 - 30 000 | |
Rostov-on-Don | 17 000 - 25 000 | |
Samara | 18 000 - 25 000 | |
Ufa | 18 000 - 27 000 | |
Chelyabinsk | 20 000 - 28 000 |
The highest salaries await specialists with a work experience of at least 3 years, who previously participated in the development and implementation of a strategy for working with debtors. Their earnings in Moscow reach 80,000 rubles, in St. Petersburg - 60,000 rubles. The upper limit of salary offers in Ufa and Kazan is 40,000 rubles.
Town | Income level, rub. (with more than 3 years of work experience) |
Requirements and wishes for professional skills |
Moscow | 50 000 - 80 000 | - Experience of participation in the development and implementation of a strategy for dealing with debtors Portrait of the applicant in the 4th range |
St. Petersburg | 40 000 - 60 000 | |
Volgograd | 22 000 - 35 000 | |
Voronezh | 25 000 - 40 000 | |
Ekaterinburg | 35 000 - 55 000 | |
Kazan | 25 000 - 40 000 | |
Krasnoyarsk | 30 000 - 45 000 | |
Nizhny Novgorod | 24 000 - 40 000 | |
Novosibirsk | 28 000 - 45 000 | |
Permian | 25 000 - 40 000 | |
Omsk | 30 000 - 45 000 | |
Rostov-on-Don | 25 000 - 40 000 | |
Samara | 25 000 - 40 000 | |
Ufa | 27 000 - 40 000 | |
Chelyabinsk | 28 000 - 45 000 |
Job seeker portrait
The profession of a collection specialist is well-demanded in banks and collection agencies... Applicants who have found themselves in this area can count on fast career growth and good material compensation. Despite the high level of stress, this work women choose quite often: representatives of the fairer sex among candidates - 32%. 55% of collection specialists are young people under the age of 30. 70% of candidates have higher education.
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Collection specialist
The number of vacancies for debt collectors from January to July 2013 increased by 28%. For comparison: in the banking sector as a whole, the increase in vacancies was 20%. The number of resumes in the bad debt sector also grew, but at a slower rate than the number of vacancies, so the supply / demand ratio decreased from 3.9 to 3.5 resumes per vacancy.