Pension hotline phone number. Contacts and addresses
The Pension Fund is one of the largest organizations that serve the population of the Russian Federation. To cope with a mass of questions and problematic situations, a hotline of the Pension Fund of Russia was created, to which citizens can apply with questions and receive the necessary support. This works both in Moscow and in other cities, but you should figure out how to ask for help correctly using hot numbers.
Purpose of the hotline
The management of the Pension Fund of Russia constantly simplifies the process of communication between the population and employees. Therefore, now it is enough to go to the structure in person, write a letter with questions or requests of interest, and also send a request using the PFR personal account, which is located at pfrf.ru. But there is also a telephone hotline through which advice and advice from the fund's consultants can be obtained.
Not only people who have already reached retirement age, but also a relatively young population, who are interested in the features of calculating the length of service and accruing future payments, contact the hotline for information. Most often, hot communication is used by mothers who apply for maternal capital, as well as citizens who have lost their breadwinner. In addition, clients pension line there are also representatives of privileged categories, and all the listed people have their own questions, needing the help of employees of the organization, who can be called in a few seconds.
Verified and up-to-date information from employees state fund, received through the hotline, can help solve the problem in a short time. The call center uses all modern laws and regulations, so contacting the hot channel allows you to sort out the situation without spending a lot of time.
Phone line
For residents of Moscow and the Moscow region, there is a PFR hotline in Moscow, available at any time. Contacts will help you to get through to operators in this region 8 800 302 23 02 , or 8 800 510 5555 . According to these coordinates, a citizen enters a single multi-channel center pension fund in Moscow, where he is sent to a free operator, and he does not have to wait long.
The advantage of the Moscow hotline is that it operates around the clock, without breaks and weekends, another positive point is the free call, that is, the use of consulting services is completely free for individuals.
Personal data
Hotline operators in Moscow will not ask for absolutely any personal information from the caller, as they are not authorized to do so. If the question requires such information, employees by phone will recommend going to the local branch of the Pension Fund of the Russian Federation.
The rule also works reverse side, therefore, by calling the hotline, you cannot find out confidential data, for example, the account number, the amount of due payments or the amount of individual indexation. All this information will be provided only at the Pension Fund, where a citizen applies personally with an identity card, and the reception service cannot give them remotely.
The need for a hotline
The phone number of the Pension Fund of the Russian Federation makes it possible to clarify a number of points that may arise when new laws are adopted or regular procedures are carried out. Hot line, with which the official website works, can explain:
- The rules by which the pension is indexed at the time of application.
- The nuances of obtaining a service using an Internet service, the questions also include how to use the site, including the hotline explaining how to use different functions.
- Fundamentals of work in the personal profile of the taxpayer.
- Options for obtaining mother capital and features associated with its request.
- All aspects obtaining SNILS, its role in human life and the nuances associated with its use.
- How money is transferred to the Pension Fund of a non-state level, and what needs to be done if this was done without the consent of a citizen.
The help desk makes it possible to send a complaint about the work of real employees. To do this, you need to describe the controversial situation, name the names of the guilty officials, the department in which they work, and voice the damage if it was caused to a citizen. Such a hot appeal is equated to a paper one, and is further sent for processing to the management of the PFR, where they understand the situation and solve the problem.
The work of the pension fund of the Russian Federation extends to the entire territory of Russia.
In each region there are local branches of the Pension Fund, where residents can receive advice, ask questions, make an appointment with specialists.
The main tasks that the Foundation solves:
- registration of pensions;
- registration of maternity capital;
- payment of benefits;
- provision of social benefits;
- other.
The range of services provided is quite wide, which means that Russian citizens have a lot of questions.
For operational work with the population of the country, customer support services have been created in each region and hotline telephone numbers are functioning.
In the article we will talk about the ways of applying to the Pension Fund for residents of Moscow.
How to call the hotline?
What can you learn from customer support?
By calling the indicated phone numbers you can quickly get qualified assistance and solve your problem.
The operators will be able to give you a detailed answer to your question, or they will transfer you to a specialist who can help in solving the situation that has arisen.
The main tasks for which it is worth contacting the hotline:
- express your opinion on pension reform;
- complain about late payment of the required pension;
- report the negligence of individual employees of the Moscow Pension Fund;
- receive information on the rules for applying for a pension and required documents for submission to the pension service;
- receive information on work in the personal account of the client of the Pension Fund of the Russian Federation;
- other questions.
Through operators, you can find out the nearest addresses of the fund and their work schedule, learn about the rules for registering in the Personal Account service, get acquainted with information on maternity capital, etc.
Alternative ways to contact the PF of Moscow
Not only by telephone communication can you get an answer to your question. And not all citizens have the patience to wait for a connection with the right specialist.
There are other possibilities for applying to the Fund.
Through the official portal - www.pfrf.ru
On the site page you can leave your feedback about the work of the pension service, send a written message to the organization, or use the services offered:
- online consultant;
- internet reception.
The website has a FAQ section. Perhaps there you will be able to find a solution to your problem without the help of the fund staff.
Mobile app
Download the programs on the main page of the official portal of the pension fund. Activate the program and use all the features of the service.
Personal Area
Register on the site and open your personal office. Here you will have access to many different options and services. Through the personal account, you can quickly communicate with the right employee and get answers to your questions.
Social media
The pension fund is a very popular organization. Many people turn to its employees for a variety of information every day. But not everyone will be able to enter the district branch of the Pension Fund with every question that arises. And almost every Muscovite and resident of the region can call the Hotline of the Moscow Pension Fund.
The Ministry does everything for convenience when communicating with its employees. You can contact them during a personal visit, through a written request or through the website www.PFRF.ru. IN Lately a telephone call to a special consultant, whom the residents of Moscow and the Moscow region know well, is becoming increasingly popular.
Who applies to the PF and why? These are not only people who have already become pensioners, but also younger residents of the capital who are worried about their future pension. These are young mothers who have given birth to a second child, and widows who issue survivor benefits to their children, as well as beneficiaries of various categories. All of them come with their problems to the Pension Fund of the Russian Federation.
Only accurate information received from competent persons will be able to remove all questions, calm or suggest what actions a person must take in order to receive what is due in a timely manner and in full.
Hotline number of the Pension Fund in Moscow and the Moscow Region
Residents of the capital and the Moscow region who need help from PF professionals can contact the Hotline specialists or go to the official website of the organization.
You can reach the operators of the Hotline of the Pension Fund of Russia in Moscow and the Moscow Region at the toll-free number below.
If the above number did not work, try calling this one - 8 800 510-5555 .
The FIU ensured the availability of communication with the operator. By calling the specified number, the subscriber gets to the multi-channel center, so the connection goes through with minimal waiting.
You can call the Hotline at any convenient time: operators work every day, 24 hours a day.
You won’t have to pay for the connection: calls with PF Hotline operators are free for residents of Moscow and the Moscow Region.
What personal data will be required when applying?
Everyone who contacts the official Hotline of the Russian Pension Fund needs to know: no personal data is required during a telephone conversation!
Personal data is required only when contacting the district office in person.
At the same time, it should be borne in mind that the hotline operators of the Moscow FIU department also do not report any confidential information by phone. If you need such information (personal account number, amount of payments or indexations, etc.), do not waste time calling! Learn all personal information You can only directly in the branch of the Pension Fund.
Relevance of the Hotline
In Moscow or on the official website, you can get up-to-date information, advice or a detailed answer regarding following topics organization activities:
- How is the indexation of pensions in the current year.
- Is it possible to receive PF services via the Internet, in in electronic format and how to do it.
- How to work in your personal account.
- How to participate in the maternity capital program.
- How to get SNILS (information about your insurance number individual personal account), which is popularly called simply - "green card".
- How to transfer your savings to a non-state Pension Fund and what to do if own funds transferred to a non-state PF without personal consent.
In addition to answering questions, you can discuss with the Hotline telephone operator how the employees of the district office work, and even complain if it seemed to you that they were acting unskilled or, on the contrary, inactive.
Additional phones:
- 8 (495) 986 26 12 - Department for the organization of administration of insurance premiums and debt collection
- 8 (499) 189 19 70 - Department for the organization of personalized accounting
The convenient service of the PFRF website of Moscow will allow you, after choosing a service (pensions, social payments, maternity capital, SNILS, etc.) find customer service:
For example:
Also on the website of the Moscow Pension Fund, if you could not find an answer to your question, you can contact an online consultant and ask him a question that interests you, whether to use a social network convenient for you:
Phones of the “Hot Line” of the Main Directorates of the PFR and the Directorates of the PFR in Moscow and the Moscow Region:
The main thing FIU management 1 in Moscow and the Moscow region Zelenogradsky Autonomous Okrug of Moscow, Solnechnogorsk Municipal District of the Moscow Region 8-499-717-21-75 ;
Main Directorate of PFR 2 for Moscow and the Moscow Region CJSC Moscow, Odintsovo municipal district of the Moscow region, urban district Ruza of the Moscow region, ZATO Krasnoznamensk of the Moscow region, Zvenigorod urban district of the Moscow region, ZATO Vlasikha of the Moscow region 8-499-445-04-38 ;
Main Directorate of PFR 3 for Moscow and the Moscow Region SEAD of Moscow, urban district of Lyubertsy, Moscow Region, urban district of Dzerzhinsky, Moscow Region, urban district of Lytkarino, Moscow Region, urban district of Kotelniki, Moscow Region 8-495-679-92-51;
Main Directorate of PFR 4 for Moscow and the Moscow Region SWAD of Moscow, Novomoskovsky and Troitsky administrative districts of Moscow, urban district of Podolsk, Moscow region 8-495-679-47-76;
Main Directorate of PFR 5 for Moscow and the Moscow Region Northern Administrative District of Moscow, Khimki urban district of the Moscow region, Dolgoprudny urban district of the Moscow region 8-495-987-09-19, 8-495-987-09-20;
Main Directorate of PFR 6 for Moscow and the Moscow Region SVAO Moscow 8-495-987-09-26; in the urban district of Mytishchi, Moscow Region; in the urban district of Mytishchi, Moscow Region 8-498-610-24-00;
Main Directorate of PFR 7 for Moscow and the Moscow Region Eastern Administrative District of Moscow, Balashikha City District, Moscow Region, Reutov City District, Moscow Region 8-499-461-07-96 (on pension issues), 8-499-461-07-09 (on EDV issues), 8-499-461-07-32 (on issues of maternity (family) capital);
Main Directorate of PFR 8 for Moscow and the Moscow Region South Administrative District of Moscow, Leninsky municipal district of the Moscow region 8-499-258-39-39;
Main Directorate of PFR 9 for Moscow and the Moscow Region North-West Administrative District of Moscow, Krasnogorsk City District, Moscow Region 8-498-568-80-42 (Main Department), 8 -499-196-09-17, 8-499-196-09-15 (issues of maternity (family) capital), 8-495-948-79-90 (issues of early work with insured persons retiring), 8-499-190-98-10 (on pension issues), 8-498-568-80-56, 8-498-568-80-57, 8-498-568-80-51 (issues of receiving reports), 8-498-568-80-34 (issues of debt collection), 8-498-568-80-36 (issues of registration of policyholders and insured persons);
Main Directorate of PFR 10 for Moscow and the Moscow Region Central Administrative District of Moscow: 8-495-691-55-89 (pension issues); 8-499-235-10-39, 8-499-235-14-48, 8-499-235-43-93 (Issues of administration of insurance premiums and personalized accounting Department No. 1); 8-966-060-19-85 (Issues of administration of insurance premiums and personalized accounting department No. 2); 8-906-767-63-32 (Issues of administration of insurance premiums and personalized accounting department No. 3);
PFR Office 11 for Moscow and the Moscow Region Serpukhov Municipal District of the Moscow Region, Serpukhov Urban District of the Moscow Region, Pushchino Urban District of the Moscow Region, Protvino Urban District of the Moscow Region 8-496-735-29-88;
PFR Office 12 for Moscow and the Moscow Region Sergiev Posad municipal district of the Moscow region 8-496-547-88-25;
PFR Office 13 for Moscow and the Moscow Region Noginsk municipal district of the Moscow region, Chernogolovka urban district of the Moscow region 8-496-515-88-90;
PFR Office 14 for Moscow and the Moscow Region Kolomna urban district of the Moscow region 8-496-615-54-54;
PFR Office 15 for Moscow and the Moscow Region Ramensky municipal district of the Moscow region, urban district of Bronnitsy, Moscow region 8-496-463-20-23;
PFR Office 16 for Moscow and the Moscow Region Pushkinsky municipal district of the Moscow region, urban district of Krasnoarmeysk of the Moscow region, urban district of Ivanteevka of the Moscow region 8-496-580-73-93, 8-496-533-63-00;
PFR Office 17 for Moscow and the Moscow Region urban district of Korolev, Moscow region 8-495-511-55-52;
PFR Office 18 for Moscow and the Moscow Region Schelkovsky municipal district of the Moscow region, Fryazino urban district of the Moscow region, Losino-Petrovsky urban district of the Moscow region, ZATO Star city of the Moscow region 8-496-562-95-22;
PFR Office 19 for Moscow and the Moscow Region urban district of Elektrostal, Moscow region 8-496-576-34-40, 8-496-576-31-78;
PFR Department 20 for Moscow and the Moscow Region Naro-Fominsky municipal district of the Moscow region, ZATO Molodyozhny of the Moscow region 8-496-343-43-39;
PFR Office 21 for Moscow and the Moscow Region Dmitrovsky municipal district of the Moscow region 8-495-993-91-50, 8-496-227-90-52;
PFR Office 22 for Moscow and the Moscow Region Voskresensky municipal district of the Moscow region 8-496-442-16-51;
PFR Office 23 for Moscow and the Moscow Region Klinsky municipal district of the Moscow region 8-496-243-50-25, 8-496-245-84-61;
PFR Office 24 for Moscow and the Moscow Region urban district of Orekhovo-Zuevo, Moscow Region, Orekhovo - Zuevsky Municipal District, Moscow Region 8-496-416-95-62;
PFR Office 25 for Moscow and the Moscow Region urban district of Stupino, Moscow region 8-496-644-32-89 (for citizens), 8-496-644-12-94 (issues of personalized accounting), 8-496-644-12-43 (for policyholders);
PFR Office 26 for Moscow and the Moscow Region urban district of Domodedovo, Moscow region 8-496-794-07-30 (for citizens), 8-496-794-06-92, 8-496-794-06-24 (for policyholders);
PFR Office 27 for Moscow and the Moscow Region urban district of Istra, Moscow region, ZATO Voskhod 8-498-319-69-00, 8-498-319-68-02;
PFR Office 28 for Moscow and the Moscow Region urban district of Zhukovsky, Moscow region 8-495-556-99-48;
PFR Office 29 for Moscow and the Moscow Region Egorievsk City District, Moscow Region 8-496-402-41-54 (pension issues), 8-496-402-41-57 (issues of administration of insurance premiums), 8-496-402-41-56 (Issues of personalized accounting);
PFR Office 30 for Moscow and the Moscow Region urban district of Pavlovsky Posad, Moscow Region, urban district of Elektrogorsk, Moscow Region 8-496-432-33-90;
PFR Office 31 for Moscow and the Moscow Region Volokolamsky municipal district of the Moscow region, Lotoshinsky municipal district of the Moscow region, Shakhovskaya urban district of the Moscow region 8-496-362-58-04;
PFR Office 32 for Moscow and the Moscow Region urban district of Shatura, Moscow Region, urban district of Roshal, Moscow Region 8-496-453-20-10;
PFR Office 33 for Moscow and the Moscow Region Chekhov City District, Moscow Region 8-496-727-78-18, 8-496-727-78-19;
PFR Office 34 for Moscow and the Moscow Region Mozhaysky municipal district of the Moscow region 8-496-382-00-85;
PFR Office 35 for Moscow and the Moscow Region urban district of Kashira, Moscow region 8-496-693-16-44;
PFR Office 36 for Moscow and the Moscow Region urban district of Dubna, Moscow region 8-496-212-48-77;
PFR Office 37 for Moscow and the Moscow Region urban district of Lukhovitsy, Moscow region 8-496-632-16-34, 8-496-632-17-56;
PFR Office 39 for Moscow and the Moscow Region Taldomsky municipal district of the Moscow region 8-496-206-12-90, 8-496-206-33-50;
PFR Office 40 for Moscow and the Moscow Region Lobnya, Moscow region 8-495-577-62-35;
PFR Office 41 for Moscow and the Moscow Region urban district of Zaraysk, Moscow region, urban district of Serebryanye Prudy, Moscow region 8-496-662-49-02;