How to disable auto payment Sberbank telephony. Disabling the service of replenishing a phone account from a Sberbank card: available methods
Service "Auto payment" allows replenish an account on your mobile phone using bank card... It can be used by subscribers of such cellular services as "Beeline", "MTS", "MegaFon", "NSS", "Tele2", "Yeniseitelecom" and "BaikalVestCom". The “Auto Payment” service is as follows: when a certain balance of funds on the phone, set by the user upon connection, is reached, the balance will be replenished from a bank card for a predetermined amount. The cellular operator will send a command to the Bank and the card will automatically be debited to the mobile. A little later, a message will be sent to the phone about the successful completion of the operation.
Depending on the cellular operator, the client can independently choose the threshold amount, upon reaching which the Auto Payment service should be triggered.
- For Beeline users, the threshold can be 30 rubles, 150 rubles, 600 rubles (at the user's choice).
- MTS does not put any restrictions - the client has the right to assign any amount from 30 to 600 rubles.
- For "НСС", the threshold can also be set independently.
- Megafon provides a single threshold - 30 rubles.
- For "Tele2" the amounts are the same as for "Beeline", fixed - 10/30/50 rubles.
- For Yeniseitelecom, the threshold is set at the discretion of the client.
The amount that comes to your phone upon reaching set threshold , assigned at the time of registration of the service. Depending on the mobile operator, the range is measured from 50 to 10,000 rubles. For some (for Yeniseitelecom, for example) - from 50 to 3000 rubles.
Thus, thanks to the service “ Auto payment“, There will always be a positive balance on the mobile phone. More detailed information about it can be found on the website sberbank.ru.
If for any reason you need disable the "Auto Payment" service, then this can be done in one of the following ways:
- Take advantage of terminal or ATM "Sberbank".
Automatic payment is an option provided by many banks, including Sberbank of Russia. The functionality is very convenient, as it allows you to automatically carry out various regular payments if there are enough funds on the account.
With it, you can pay for cellular services, housing and communal services, loans, etc. But sometimes situations arise when you need to disable this option. This article discusses all the ways to disable the auto payment service with a Sberbank card.
The first way to disable is by sending SMS to number 900. This number is specially configured for performing some card transactions through the Sberbank Mobile Bank.
To deactivate the service with the help of the Mobile Bank, it is enough to send an SMS to this short number with the following text: "AUTOPLATE-". A mandatory element of the message is the "-" sign, and it must be written together with the command word (no space), and instead of the word "auto payment" you can use the following options: auto, autotel, auto, avto.
If it is necessary to stop the automatic replenishment of the balance of a certain phone number, the command will look like this - "auto payment - 9хххххxxxx 1234". In this message, after the command word and the “-” sign, the phone number from which you want to disable the option is indicated, as well as the last 4 digits of the card number from which the balance was replenished. In this SMS, there are spaces between the command word, phone number and card number.
After the message is generated, you need to send it to number 900 and wait for a confirmation SMS.
Important! This method is used only to disable auto-top-up of the phone balance, to disable other automatic payments, for example, for services Housing and communal services, it will not work.
Through the Sberbank Online application (personal account)
Personal Area Sberbank provides a very large functionality for working with all accounts and services of the bank. To do this, it is enough to have access to the Internet and be authorized in your personal account.
To disable the option, enter your personal account. Then in the Personal menu on the right side of the window, find the item "My auto payments" and click on it. After that, a menu will open, in which you need to select the "Manage auto payments" tab.
Then make sure that the auto payment you want has disappeared from the list.
The advantage of this method is that you can disable any kind of automatic replenishment sets, and not just auto-replenishment of the phone balance, as in other methods.
Via mobile app
The Sberbank mobile application is an analogue of Sberbank Online, but in a smartphone. Of course, this is the most convenient way interaction with accounts and cards. To use the service, you first need to download and install it on your phone. After installation, you need to go through the authorization procedure and your mobile bank in the phone will be available. Logging into the application is also facilitated, it is enough to set a five-digit password when you first log in.
When you log in, the Home screen opens. You need to scroll the screen to the right or just tap on the Payments item, and in this menu go down to the very bottom of the page. Automatic payments are located in the Miscellaneous section. When you click, a list of all valid auto payments opens. To disable, select the desired option and open the "Parameters" tab. Here, at the very bottom of the screen, there will be an icon with a trash can and the inscription Disable. After clicking, a confirmation form will open, in which you will need to agree with the action, and that's all.
Via terminal
Sberbank terminals are located not only in bank branches, but also in many stores, and you can use any one to disable an unnecessary option.
To do this, you need to insert a Sberbank card and enter a pin code to open the user menu. In the menu that opens, select the item "Personal account, information and service", it is in the left column, and then select the section "Auto payments", which is in the right column.
After that, the system will offer to choose one of two actions - connect a new automatic payment or disable an existing one. You need the item "Disable auto payments".
Then the system will show all numbers to which the auto-replenishment option is connected. From this list you need to select the one you want to connect.
The terminal is also designed to disable auto payments to top up the phone balance. To disable other types of auto-replenishment, you will have to use another method.
By phone hotline
This is a convenient way for older people who are not very familiar with electronic services, because here a living person helps them to perform actions. The service works around the clock, but in order to confirm all operations, it will be necessary to inform the operator of your passport data and plastic card details.
Once the operator answers, describe the situation. He himself will carry out the entire operation, you just have to answer his questions. The operator's response time differs, it all depends on the line congestion, and this is probably the main disadvantage of this method.Through a bank branch (personal visit)
In very special cases, when none of the above methods can be used, you can simply come to the nearest branch of Sberbank and take a coupon for an appointment with a specialist. For the visit, you will need a passport, card and you will need to enter your pin code.
Also, there are always consultants in the branches who are ready to help in working with the terminals located in the same place. Therefore, you can contact such a consultant and resolve the issue without standing in line.
Disabling automatic payment is not so difficult, the main thing is to choose a method that is convenient for you.
Disabling the payment is not always necessary, in some cases it is enough to suspend the provision of the service, and then, when the need arises again, to resume the provision. In this case, you do not have to re-enter the auto payment parameters.
Watch a video tutorial on setting up an automatic payment for Sberbank:
Auto payment on the card can save a lot of time - replenishment of the phone, Internet account, payment for an apartment, loan repayment with a one-time setup will be done constantly without the need for a reminder. But sometimes you need to make adjustments to your life. How to disable auto payment from the card, read below in the next review.
There can be several reasons for creating an auto payment, as well as canceling it:
- I want to take control of all movements of money
- Change phone number to top up
- Change of payment details when moving
- Closing an existing loan
- The appearance of another active bank card
There are the following main ways to cancel an auto payment from a bank card:
- Through internet banking
- Via mobile bank by SMS
- Through an ATM or terminal
- Through the support service
- Through a bank branch
Each method depends on the amount of your time and awareness. Everyone will find it convenient for themselves. We will get acquainted with each of these methods below. Actions will be shown on the example of Sberbank, but the approach itself does not change with other financial institutions.
Cancellation of auto payment via Internet banking
If you have access to the Internet bank (for example, Sberbank Online):
- We go to your personal account
- In the menu "My auto payments" select "Manage auto payments"
- If necessary, select the desired one and select "Disable"
- We confirm the operation. Auto payment is disabled.
The operation can also be "Paused" there, if it is planned to resume it.
Cancellation of auto payment via mobile bank
Many banks allow you to manage card transactions via SMS commands.
To disable auto payment in Sberbank, send "AUTOPLAY -" to number 900.
WITH complete list and variations of commands can always be found in the help of the mobile bank. So instead of "AUTO PAYMENT" the commands "AUTO", "AVTO", "AUTO" and other variations are supported. Do not forget about the minus sign through the payment from the main method.
Cancellation of auto payment at ATMs and terminals
Another convenient self-service method is to use your bank's ATM or terminal. To do this, you only need a map and knowledge from it.
- We insert the card into the ATM and enter the pin code.
- Go to the sections "Information and Service", "Auto Payments"
- Select auto payment (for example, your mobile operator) and click "Disable auto payments"
- Further, according to the instructions, auto payment will be disabled
Disable auto payment via support
How to cancel auto payment from a card if you only have a phone? For those who like to talk, you can always call the bank's hotline. The disadvantage of this method is that you can wait in line for a long time. Telephones hotline the bank is usually indicated on its website, or on one of the sides of your bank card.
Sberbank number - 8-800-555-55-50
- We call support
- We inform you about the need to cancel auto payment
- We go through identification - I can ask for the full name, passport data, a code word, if any
- We clarify the details of auto payment - deleted cards, deleted details
- Auto payment canceled
Disable auto payment at a bank branch
Another very simple way that requires legs is to visit your bank branch. The bank's consultant will send you to a specialist or he will personally help you in carrying out this operation. As a minimum, you need to know your pin code, as much as possible, take your passport with you.
In practice, if you were able to create an auto payment, disabling it will not be difficult. The approach and choice of method depends on the available data on hand and skills. If it is possible to walk to the bank, do it. The easiest way is to cancel the payment via the Internet bank, but for this you will already need an ID and a password. Choose your way, you will succeed!
Automatic monthly top-up of a mobile account, payment for the Internet and other services is an operation that helps to save time. Sberbank customers can create several automatic payments at once, cancel them if necessary, and constantly monitor them. There are several ways to disable auto payment from a Sberbank card to your phone.
All ways to disable
So that money is not automatically and monthly withdrawn from the Sberbank client's account to pay for the services of a mobile operator, a person can cancel the payment. There are 5 ways to opt out:
- Setting up the auto-top-up function via the Sberbank online system
- Disconnection by executing standard SMS commands over the phone
- Correction of used banking services using a payment terminal
- Calling the hotline of a financial institution
- Execution of an operation in a branch of a banking organization
Each of these operations has its own algorithm of actions. We invite you to familiarize yourself with step by step instructions all listed options.
Disable automatic payment via Sberbank online
Each client of the specified organization who has registered his own account on the official website can cancel the auto payment service from a Sberbank card. financial structure... This can be done in the following way:
- Visiting the official website of a banking organization
- Authorization in your own account
- Opening a section titled Auto payment
- Selecting the required auto payment, namely automatic replenishment by phone number, transition to payment
- Login to the section Operations , option selection Disable and Confirm
There is no need to additionally enter the phone number to which regular money transfers were made.
Disable recurring payments via SMS
You can turn off text message payment for a specific phone number by following five steps. In order for the auto payment service to be no longer valid, the Sberbank client should perform the following actions:
- open the text message menu on the phone
- in the text field write the word "Auto payment", "AVTO" or "AUTO"
- if auto payment is canceled for a stream number, then put a dash after the specified word, and if disabled, for another mobile number, specify it after a space and only then put a dash - the number is indicated in the international format
- after the phone number, indicate the last four digits of the bank card and put a space
- send a text message to short number 900
The client of Sberbank will receive a notification about the completion of the operation, after which the auto payment service will not work.
Cancellation via self-service terminal
You can cancel the auto payment service from card to phone using the self-service terminal.
- Find a Sberbank ATM. The operation is possible through the terminals of other banks, but in this case, you will have to pay a commission
- Insert the card into the ATM window, enter the pin code
- Select the menu section called Information and service or Mobile bank
- Visit the section Auto payments , select the required one if there are several of them
- Find an item called Disable , confirm the operation
You can turn off the auto payment service in this way in five minutes; for the execution of the operation, the commission is not charged from the user.
Disconnection by hotline number and at the bank branch
Sberbank clients can turn off auto payment to the phone if they call the hot bank line. You can contact the bank dispatcher from a landline phone by calling 8-800-555-55-50 ... The operator needs to indicate which payment to cancel, and he will perform the specified operation.
Cancellation of the Auto payment service at a Sberbank branch
At the bank branch, the client can directly contact the employees financial institution by submitting identity documents, and then they will cancel the auto payment operation. The fact that the client's request has been fulfilled, he will receive a notification on the Internet if he has his own page on the official website or through a text message.
The payment does not have to be canceled permanently. It can be paused and, when needed, resumed in a few clicks, using the Internet, ATM, or by contacting the bank's employees. If a person has several auto payments, then you need to carefully look at which one to cancel.
Each client of Sberbank can use the Auto Payment service, which is designed for the timely replenishment of a smartphone or tablet account in automatic mode. You should familiarize yourself with its features in detail, as well as figure out how to properly connect and disconnect "Autopayment" in mobile bank Sberbank.
Description and features of the "Autopayment" service
How to control auto payments: Video
The mobile bank Sberbank "Autopayment" is a very popular service for automatically replenishing the balance of a mobile phone if it drops to the threshold set by the subscriber. Write-off Money carried out from the client's bank card in accordance with his instructions.
The service of automatic payments is available to subscribers of the following mobile operators:
- MTS (Mobile TeleSystems);
- Megaphone;
- Tele 2;
- Beeline;
- Motive.
This service is provided free of charge - no monthly subscription fee and additional fees for payments. Activation and deactivation of the "Autopayment" service of the Sberbank mobile bank is carried out by means of the formation of SMS messages.
How to activate "Autopayment"
This service can be used to pay for cellular communications when a predetermined threshold is reached, as well as on an invoice for the past period. Each client can independently connect a mobile bank Sberbank "Autopayment" - for this, it is necessary to generate and send an SMS message to a special short number 900. It must contain the word AUTO PAYMENT, as well as the desired amount of automatic payment in rubles (from 50 to 1000).
In the near future, the client will receive an SMS message from the bank about the successful connection of the service. After that, a similar message will come from the mobile operator.
How to disable "Auto payment" through the mobile bank Sberbank and change the parameters
To change the previously set parameters of automatic payment, you need to know how to disable the "Auto payment" mobile bank Sberbank. To do this, send an SMS message to number 900, which contains:
- The word AUTO PAYMENT - (command to disconnect the service);
- Telephone number;
- The last four digits of the bank card (this parameter is required only when registering several payment cards).
After successfully deactivating the service, the bank will notify the client with an SMS message with the appropriate text. If it is necessary to change the payment amount, repeat the connection procedure, indicating the current data.
The "Auto payment" service in the Sberbank mobile bank allows you to replenish your phone account in a timely manner. You can connect it by sending a simple SMS message. Similarly, the service is disabled if there is no need for its further use, as well as in order to change the payment parameters.