Get advice on a loan at Sberbank. Sberbank lawyer hotline
Each person in his life repeatedly encounters situations that cannot be solved without the help of a professional lawyer, since a competent and thoughtful approach to solving a problem is already half the success. But it is difficult for a simple average citizen to independently understand all the legal subtleties and solve this or that issue without outside help. The only way out of the situation is to use the services of a professional lawyer who has the appropriate education and sufficient experience in resolving such issues.
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Neither ordinary people nor entrepreneurs can do without qualified legal assistance, who often face difficult circumstances that only a professional can deal with. Can be added to staffing another position, but not every entrepreneur can afford such a luxury in the face of a personal lawyer. Therefore, the services of freelance lawyers are in increasing demand every day. But to find highly qualified specialists who will provide necessary services at the highest level is very difficult.
Sberbank solved this problem and launched special program"Personal Lawyer", which allows all clients of the bank at any time of the day or night to receive qualified legal assistance from leading experts in various areas of law.
How the program works and its benefits
To connect the service, you only need to buy a certificate online on the official website of Sberbank and you can enjoy the benefits of this program for twelve months, which are as follows:
- Convenience. No more wasting precious time looking for a good specialist which would help solve the problem.
- 24/7 support. Participants of the Sberbank Personal Lawyer program can seek advice and assistance from specialists at any convenient time. Lawyers work around the clock and on weekends and holidays.
- Simplicity and accessibility. There is no need to pay for each consultation and provided legal service separately. Once a year I paid for a certificate and do not think about the financial side of this issue.
- There are no time limits. If the issue is too difficult and the client needs a lot of time to understand the situation and delve into all the legal intricacies, the lawyer will work with him until the client is satisfied. Specialists work for the result, and do not keep track of the time spent.
How to connect the service to individuals
To participate in the program, you must:
- Carefully read the terms and tariff plans of the current program.
- Assess your legal assistance needs.
- Choose the best rate.
- Connect to the program.
- To make payment.
- Enjoy all the benefits of the "Personal Lawyer" program, which are included in the selected package of services.
When You May Need Legal Assistance
Citizens may need advice and practical advice from a specialist in the most unpredictable life situations, but most often individuals resort to the services of lawyers when:
- the client wants to restore justice and punish medical workers who did not provide high-quality and timely medical care to him or his family and friends;
- members shared construction wish to punish the developer for failing to deliver the house and violating the conditions of the DDU;
- there was a need to register an accident and it is required to compensate the damage to the victim;
- when it is necessary to accept an inheritance or consult on the topic of a will and inheritance;
- the neighbors from above flooded and the help of lawyers is needed to formalize this unpleasant incident properly, in order to then recover from the culprit the damage caused by flooding;
- the client decided to buy an apartment on assignment and needs advice and advice from a specialist in this field and many other life situations.
Tariffs for individuals
The contents of the package of services for individuals and legal entities may differ depending on the chosen tariff plan. There are four tariffs in total, from which everyone can choose the most suitable one specifically in his case:
- "Base".
- "Premier".
- "Entrepreneur".
- "Business".
Table. Tariff plans and service packages under the Personal Lawyer program from Sberbank.
Services/Tariff plan | "Base" | "Premier" | "Entrepreneur" | "Business" |
clarification service legal value document | – | 4 times during the validity period of the certificate (1 year) | 6 times | 12 times |
Providing verbal advice | + | + | + | + |
+ | + | + | + | |
Consulting in writing | + | + | + | + |
+ | + | + | + | |
+ | + | + | + | |
+ | + | + | + | |
IP consulting | – | + | + | + |
– | + | + | + | |
Conducting written consultations in relation to individuals and individual entrepreneurs | 4 times during the validity period of the certificate | 10 times during the validity period of the certificate | 12 times during the validity period of the certificate | |
– | – | – | 4 times during the validity period of the certificate | |
Advice on changes in legislation and their explanation | – | – | 3 times during the validity period of the certificate | 6 times during the validity period of the certificate |
– | – | + | + | |
– | + | + | + | |
– | – | – | + | |
– | – | + | + | |
– | + | + | + | |
Provision of the provided range of services according to the chosen tariff to the members of the client's family | – | – | + | + |
– | + | + | + | |
Ability to add some family members to the service (up to 3 people in total) | Yes (+ 1 thousand rubles additionally) | Yes (+ 2.5 thousand rubles additionally) | Yes (free) | Yes (free) |
Certificate cost | 2 thousand rubles | 4 thousand rubles | 7.4 thousand rubles | 11.4 thousand rubles |
What types of services can legal entities receive?
The Personal Lawyer service provides the following services to clients (legal entities) of Sberbank:
- oral and written consultations on any legal issues;
- preparation and assistance in business negotiations;
- assistance in the preparation, execution and filling of official papers and other documents;
- assistance in preparing for litigation.
You can consult with a lawyer on the issue of interest in any form convenient for the client:
- over the phone (verbal form);
- online through a special application form on the official website (written form);
- via chat or messenger in a mobile application (written form);
- via Skype (oral form).
Attention! Lawyers in the Personal Lawyer Program may assist in preparing for a trial, but they do not appear in court themselves. For this purpose, it is necessary to use the services of a lawyer.
In what situations you may need help
The following situations may be the reason for contacting a “Personal Lawyer” for entrepreneurs and individual entrepreneurs:
- in the process of litigation, the claim of the legal entity was satisfied by the court, and the defendant refuses to execute judgment;
- the counterparty has a debt to the company, which he refuses to repay or evades payment, and the company's management wants to hold the debtor liable and recover from him what he owes along with the amount of moral compensation;
- the entrepreneur needed an explanation of all the subtleties and nuances of tax legislation;
- an individual wants to open his own business or register an individual entrepreneur, but does not know where to start and how to do all this according to the law;
- the company is reorganized or merged with another company and the manager needs to arrange everything properly;
- a legal entity willfully refund VAT or refund overpaid tax payments;
- all property and assets of the enterprise are arrested, and the management disagrees with such a court decision and intends to restore justice, by all means;
- the company is facing arbitration proceedings;
- registration of bankruptcy and liquidation of the enterprise, etc.
How to connect the service for legal entities
To buy a certificate "Personal Lawyer", you must:
- Go to the official website urist.els24.com.
- Click the "Purchase Certificate" button.
- Then you need to choose the optimal tariff plan.
- And click on the "Buy" button.
- Next, a page will open with a questionnaire that you need to fill out.
- It is necessary to indicate personal data (full name, phone number, TIN, etc.), as well as data of a legal entity.
- At the bottom of the questionnaire page, you must select the method of payment for the certificate - debiting funds from a business card or invoicing an individual entrepreneur or legal entity.
Tariff plans for entrepreneurs
There are three tariff plans for legal entities:
- "Entrepreneur Light".
- "Entrepreneur".
- "Business".
Table. Service package and tariff plans according to the "Personal Lawyer" program for legal entities.
Services/ Tariff plan | "Entrepreneur Light" | "Entrepreneur" | "Business" |
+ | + | + | |
The service of clarifying the legal meaning of the document (number of times during the validity of the certificate, per year) | 1 | 6 | 12 |
Assistance in the preparation, preparation and completion of official documents | 3 times a year | + | + |
Carrying out written consultations in relation to individuals and individual entrepreneurs (number of times a year) | 2 | 10 | 12 |
+ | + | + | |
Possibility of making calls by a lawyer on behalf of a client | + | + | + |
Assistance in drafting a contract or providing a recommended document template | + | + | + |
Advice on changes in legislation and their explanation (number of times a year) | 1 | 3 | 6 |
An objective assessment of the chances of winning the court (judicial perspective) | 1 time per year | + | + |
Attaching a personal manager to the client and having a dedicated hotline 8,800 | + | + | + |
Providing advice in case of unforeseen circumstances abroad | – | + | + |
Assistance in checking the reliability of the counterparty | – | + | + |
Consulting third parties at the request of the client | – | + | + |
The ability to appoint an official representative who will be provided with legal assistance under the "Personal Lawyer" program in favor of the client | – | + | + |
Maximum allowed number of customer representatives | – | 3 | 3 |
Written response and conclusion on the launch of business projects | – | – | 4 times a year |
Provision of legal assistance and advice on issues related to European countries ( legal service"Europe") | – | – | + |
Discount on legal services,% | 5 | 10 | 15 |
Certificate cost | 2.5 thousand rubles | 7.4 thousand rubles | 11.4 thousand rubles |
Businessmen will be able to consult Sberbank around the clock. Now they can get not only loans, but also legal assistance.
The Personal Lawyer service is not free: for individuals the minimum package will cost 2,000 rubles, and for entrepreneurs it will cost 7,400. For this money, the bank promises to provide clients with legal assistance in all areas of law, give oral and written advice. The service is available at any time and in any situation - the client can consult 24 hours a day and 7 days a week through various channels, including a 24-hour telephone, e-mail, Personal Area on the website, Skype, and the Personal Lawyer mobile application. In addition, "Personal Lawyer" will help to assess and predict possible legal risks.
On average, twelve times a year, a bank client encounters situations where it is necessary to consult a qualified lawyer. Few can afford to constantly maintain a personal lawyer, but ensure that he is in right moment now everyone can
The director of the Special Solutions division of Sberbank Alexandra Altukhova noted.
Reasons to contact a "Personal Lawyer"
- You or your family received poor-quality medical care
- You need to file an accident and compensate for the damage
- You were flooded by a neighbor and you are going to recover damages
- Want to recover a penalty from the builders for the delay of the object
- Need to apply for an inheritance or find out how to receive it
- And many other life situations- from paperwork to disagreements with the employer
Options available in all tariffs
- Oral consultations
- Assistance in negotiations
- Written consultation
- Calling a lawyer on your behalf
- Consultations in case unforeseen situations Abroad
- Recommended contract model
How to consult
- Orally by phone
- In writing through the contact form on the site
- In chat mobile application or in messenger
- Skype
Service rates Personal lawyer from Sberbank
Base rate
The simplest tariff is "Basic". It includes only 4 written consultations for individuals and individual entrepreneurs per year.
Package price: 2000 rubles per year.
Premier Tariff
In addition to the services included in the Basic package, the services "legal clarification of the document" are added here 4 times a year, as well as consultation on IP and instructions for drafting documents. In addition, this includes: an assessment of the judicial perspective, the appointment of a representative from the client, a personal manager and a dedicated line 8-800.
Package price: 4000 rubles per year.
Tariff Entrepreneur
In this package, the number of written consultations has been increased to 10 times a year. The package includes everything the same as in the Premier Plus package: a review of changes in legislation 3 times a year, verification of counterparties, consultations regarding third parties, a service for the family.
Package price: 7400 rubles per year.
Tariff Business
This is the maximum package within the "Personal Lawyer" service from Sberbank. This includes the maximum number of options: legal clarification of the document up to 12 times a year, IP consultation, instructions for drafting documents, written consultations up to 12 times a year, a written opinion on launching a business project up to 4 times a year, a review of legislative changes up to 6 times per year, verification of counterparties, assessment of judicial prospects, legal service "Europe", consultations regarding third parties, appointment of a representative from the client, service for the family, personal manager and dedicated line 8-800.
Package price: 11400 rubles per year.
Choose a tariff that is right for you depending on your needs and be legally calm.
Frequently asked Questions
Am I sure I won’t have to pay anything else after paying for the certificate?
You don’t have to: you pay for the service for a year in advance and use it without any additional payments.
If I consult repeatedly, will I not have to explain the essence of my problem anew each time?
You can always continue consultations on your issue with the same lawyer who advised you earlier. Even if the lawyer changes, he will be aware of your problem: we keep the history of requests and documents.
I'm bad at law. What if I can not correctly understand the advice of a lawyer after a consultation?
Our goal is not just to give advice, but to really help you. Therefore, we are ready to explain as much as necessary - the time for a lawyer's consultation is not limited.
Will your lawyers go to court with me?
Unfortunately, we cannot do this. But we will prepare you for the trial.
What confirms the competence of your lawyers?
First of all, experience: our lawyers have already provided more than 3 million legal advice in all areas of law.
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I am registered with the Employment Center as unemployed, I was transferred an allowance to a Sberbank card, which is currently blocked by the SSP for tax debts. How can I receive this allowance?
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Peculiarities modern life lead to the fact that people periodically face certain difficulties in solving various legal issues. Most companies have the ability to employ their own lawyer or even an entire legal department, as well as enter into a service agreement with law firms that can advise in various situations and anticipate their occurrence. And an ordinary citizen can only count on a one-time legal consultation, while losing a lot of time searching for a qualified specialist.
![](https://i2.wp.com/sbankami.ru/wp-content/uploads/2017/12/lichnii-yurist-sberbank.png)
The presence of a personal lawyer at any time has become available to many individuals and entrepreneurs thanks to the creation of a new online service of Sberbank "Personal Lawyer".
There are many situations in which an individual may urgently need legal advice:
- issues related to accidents and compensation for damages;
- registration of the inheritance, the procedure for its receipt, the settlement of relations between heirs;
- poor-quality medical care or medical errors made during the treatment of the client or his relatives;
- illegal dismissal from work;
- poor-quality repair of an apartment or a delay in the construction of housing;
- material damage caused by unauthorized persons or persons;
- drawing up contracts, paperwork;
- forecast and assessment of possible legal risks.
This list can be supplemented with a mass of unpleasant situations that anyone can get into and where urgent legal assistance is required.
![](https://i2.wp.com/sbankami.ru/wp-content/uploads/2017/12/lichnii-yurist-sberbank3.png)
There are no less reasons to seek qualified legal assistance from businessmen. In business activities, situations often arise that require the advice of specialists not only in corporate law, but also in administrative, civil, labor, and business law. For this reason, it is not always beneficial to have a highly specialized lawyer on the staff of the company, but it is better to use the advice of a freelance specialist.
The service may be of interest to owners of small businesses, entrepreneurs, as well as for those who are just planning to register a legal entity or individual entrepreneur. When contacting a "Personal Lawyer" from Sberbank, the following issues are considered:
- features of the procedure for registering LLC and IP, their differences, as well as the adoption optimal solution for a particular client;
- after winning in court, the court decision in your favor is not executed;
- there are difficulties in understanding modern taxation;
- it is necessary to collect debts from counterparties;
- participation in the tender;
- registration of an online cash desk, a branch of the company in another region;
- change legal address, founders or CEO companies;
- reorganization of the company requires re-registration of a number of documents;
- preparation for the arbitration process is required;
- unlawful seizure of the property of the company by the service bailiffs;
- advice on VAT refunds and refunds of overpaid taxes;
- bankruptcy and liquidation of a legal entity.
List of issues requiring careful study specific situation, much wider.
Benefits of the Personal Lawyer service from Sberbank
For future users, using the legal advice service has certain benefits:
- experienced specialists will provide competent explanations and recommendations in any legal areas;
- clients will be able to feel more confident in any situation where knowledge of legal norms is required;
- during the year, clients receive oral consultations in unlimited quantities.
![](https://i1.wp.com/sbankami.ru/wp-content/uploads/2017/12/lichnii-yurist-sberbank4.png)
The order of the service
According to the plan, consultations will be provided 7 days a week, 24 hours a day. The client can ask for help orally or in writing, using various communication channels:
- round the clock phone,
- Email,
- skype,
- Personal account on the bank's website,
- mobile application of the new service.
![](https://i1.wp.com/sbankami.ru/wp-content/uploads/2017/12/lichnii-yurist-sberbank5.png)
Packages and tariffs for individuals
There are 4 packages for users to choose from: "Basic", "Premier", "Entrepreneur" and "Business" with annual maintenance of 2900, 5900, 7900 and 11400 rubles. respectively. The following options are available in all tariffs:
- oral and written consultations,
- support in negotiations
- assistance in case of unforeseen circumstances while outside the Russian Federation,
- phone call on behalf of the client,
- advice on drafting a contract.
Those who complete the "Entrepreneur" and "Business" packages will receive additional options in addition to the main ones:
- clarification of legal documentation;
- resolving issues related to entrepreneurial activity;
- drawing up a conclusion on a business project;
- providing information about changes in legislative framework;
- verification of counterparties;
- service for family members (up to 3 people);
- advice on third parties;
- having a personal manager.
Tariffs for business in the “Personal Lawyer” service from Sberbank
There are three service tariffs for business users:
- "Entrepreneur Light" - 2500 rubles / year;
- "Entrepreneur" - 7900 rubles / year;
- Tariff "Business" - 11,400 rubles / year.
All rates include the following services:
- oral and written consultations on issues of individuals, legal entities and individual entrepreneurs;
- clarification of the legal norms of various documentation and assistance in its preparation;
- legal assistance in negotiations;
- advice on drafting contracts;
- assessment of the success of the prospect of resolving a litigation;
- dedicated telephone line and personal manager.
In addition, customers who have issued the "Entrepreneur" and "Business" packages receive additional services:
- oral consultations while staying abroad;
- verification of counterparties and consultations with respect to third parties;
- involvement of representatives on behalf of the client to resolve issues of legal entities / individual entrepreneurs.
The owners of the privileged package get the right to use the Europe service and assistance in launching business projects.
Conclusion
To connect the “Personal Lawyer” service from Sberbank, you need to choose the best tariff for yourself and issue a certificate online. After that, you can use the service all year round 24/7 and receive professional legal assistance as part of the selected package.
Businessmen will be able to consult Sberbank around the clock. Now they can get not only loans, but also legal assistance.
The Personal Lawyer service is not free: for individuals, the minimum package will cost 2,000 rubles, and for entrepreneurs it will cost 7,400. For this money, the bank promises to provide clients with legal assistance in all areas of law, give oral and written advice. The service is available at any time and in any situation - the client can consult 24 hours a day and 7 days a week through various channels, including a 24-hour phone, email, personal account on the website, Skype, and the Personal Lawyer mobile application. In addition, "Personal Lawyer" will help to assess and predict possible legal risks.
On average, twelve times a year, a bank client encounters situations where it is necessary to consult a qualified lawyer. Few can afford to constantly maintain a personal lawyer, but now everyone can ensure that he is available at the right time
The director of the Special Solutions division of Sberbank Alexandra Altukhova noted.
Reasons to contact a "Personal Lawyer"
- You or your family received poor-quality medical care
- You need to file an accident and compensate for the damage
- You were flooded by a neighbor and you are going to recover damages
- Want to recover a penalty from the builders for the delay of the object
- Need to apply for an inheritance or find out how to receive it
- And many other life situations- from paperwork to disagreements with the employer
Options available in all tariffs
- Oral consultations
- Assistance in negotiations
- Written consultation
- Calling a lawyer on your behalf
- Consultations in case of unforeseen situations abroad
- Recommended contract model
How to consult
- Orally by phone
- In writing through the contact form on the site
- In the chat of the mobile application or in the messenger
- Skype
Service rates Personal lawyer from Sberbank
Base rate
The simplest tariff is "Basic". It includes only 4 written consultations for individuals and individual entrepreneurs per year.
Package price: 2000 rubles per year.
Premier Tariff
In addition to the services included in the Basic package, the services "legal clarification of the document" are added here 4 times a year, as well as consultation on IP and instructions for drafting documents. In addition, this includes: an assessment of the judicial perspective, the appointment of a representative from the client, a personal manager and a dedicated line 8-800.
Package price: 4000 rubles per year.
Tariff Entrepreneur
In this package, the number of written consultations has been increased to 10 times a year. The package includes everything the same as in the Premier Plus package: a review of changes in legislation 3 times a year, verification of counterparties, consultations regarding third parties, a service for the family.
Package price: 7400 rubles per year.
Tariff Business
This is the maximum package within the "Personal Lawyer" service from Sberbank. This includes the maximum number of options: legal clarification of the document up to 12 times a year, IP consultation, instructions for drafting documents, written consultations up to 12 times a year, a written opinion on launching a business project up to 4 times a year, a review of legislative changes up to 6 times per year, verification of counterparties, assessment of judicial prospects, legal service "Europe", consultations regarding third parties, appointment of a representative from the client, service for the family, personal manager and dedicated line 8-800.
Package price: 11400 rubles per year.
Choose a tariff that is right for you depending on your needs and be legally calm.
Frequently asked Questions
Am I sure I won’t have to pay anything else after paying for the certificate?
You don’t have to: you pay for the service for a year in advance and use it without any additional payments.
If I consult repeatedly, will I not have to explain the essence of my problem anew each time?
You can always continue consultations on your issue with the same lawyer who advised you earlier. Even if the lawyer changes, he will be aware of your problem: we keep the history of requests and documents.
I'm bad at law. What if I can not correctly understand the advice of a lawyer after a consultation?
Our goal is not just to give advice, but to really help you. Therefore, we are ready to explain as much as necessary - the time for a lawyer's consultation is not limited.
Will your lawyers go to court with me?
Unfortunately, we cannot do this. But we will prepare you for the trial.
What confirms the competence of your lawyers?
First of all, experience: our lawyers have already provided more than 3 million legal consultations in all areas of law.
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