The hotline of the pension fund of the Russian Federation is old. Hotline of the pension fund of the Russian Federation
The pension fund is designed to help everyone and everyone. For a more comfortable means of communication with him, several types of communication were created. You can send a request with a description of the existing problem and file it in in electronic format on the official website of the organization. For those people, such as pensioners, this way may seem complicated and inaccessible.
Therefore, there are also telephones by which you can contact the fund and get answers to your questions and get advice. We will tell you in this article which phone numbers of the PFR Moscow exist and how to contact it.
What is the number of the unified consulting service of the PFR?
No organization can exist without direct sources of communication with its customers.
There are several types of communication between the fund and its users:
- Using a phone number 8-800-600-44-44 .
- By email.
- With the help of an online application or consultation on the official website.
Good to know! Regardless of your choice, you will always be provided with the same service and assistance and solution to the problem or question that has arisen.
Since this year, the phone number of the Moscow FIU has been changed, and now you can call by dialing a single new number 8-800-600-44-44.
How to call the hotline of the Moscow Pension Fund?
To accurately call hotline FIU of the city of Moscow, you need to know the exact number, as it has also been changed. You can call the specified number at any time of the day. You will always receive the support and advice you need.
Phones and addresses of PFR departments in Moscow and Moscow Region
To obtain the required data regarding the phone numbers and addresses available to the FIU in the country, you need to go to the official website of the fund, which contains all the information you need.
Conclusion
Feel free to contact the hotline pension fund in case of questions. Also all detailed information regarding addresses, you can get on the website.
The Pension Fund of the Russian Federation also has a “hot line”, by calling which you can get an answer to your question regarding pension matters or just listen to the pleasant voice of an autoinformer.
There is no single hotline number, and rightly so. There are so many pensioners in Russia and they all need something from the Pension Fund. A single line will simply melt. That is why each department has its own hotline. To find out her phone number, you need to go to the pfrf.ru website and select your region.
Then click on the word “Department” and information about the departments will appear on your screen:
If you live in major region, then you will need to find your branch.
When you reach the text with the address and opening hours, look for the line “Hotline”. Now you can call and ask questions. Or you can contact the online reception of the FIU. Sometimes it's more useful than talking on the phone.
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Pension fund - hotline: 14 comments
- Natalia
If possible, answer the question! Can a miner's preferential pension be 8,400 rubles? Where can I turn for help? Thank you!
- Olga
- Guest
Hello! Tell me if I can get a certificate that I have been a pensioner since 10/20/2017, although they still accrue a pension to me and they said that the result would be only after 3 months. Thank you. Nikolay Frolov.
- SVETLANA
Hello! Please tell me why submit documents for registration of a pension for half a year, if they start to stir about the missing documents only from the day the pension was awarded and the countdown is counted from the day of appointment? Is it correct that 3 months begin to count from the day the pension is awarded?
- Tatyana
I earnestly ask you to express my gratitude to Maria Nikolaevna Alennikova. I completed the documents for retirement, Maria Nikolaevna, a specialist in her field, worked with me. Everything was so accessible and competently explained. A rare case in state institutions.
- Olga
My pension is being delayed. Where can you apply? Thank you!
- Evgeniya
Good evening! I received an SMS on viber about the accrual of insurance payment, how to get it?
- GSHAPOCHKINA OLGA ALEKSANDROVNA
THE PENSION FUND OF THE CITY OF NOVOTROITSK, ORENBURG REGION, HAVE NOT TRANSFERRED THE PENSION TO SBERBANK FROM JUNE 15, 2018 TO MY FAT-IN-LAW SHAPOCHKIN NIKOLAY EGOROVICH, 1936. R., MOTIVATED BY THE THING THAT THE EMPLOYEES OF THE FOUNDATION SHOULD MAKE SURE THAT HE IS ALIVE. AND IT WAS NOT POSSIBLE TO NOTIFY IN ADVANCE BY A LETTER OR THE COMING OF A SOCIAL WORKER. SUCH A STORY OF MANY PENSION RECIPIENTS IN SBERBANK, THE OLD PEOPLE WAS SHOCKED.
- Andrei
It is not realistic to get an online consultation for a hearing impaired, Sun is transferred to a call order or a personal call. The rights of socially protected citizens are infringed.
- Tamara
Do I have the right to receive a “Veteran of Labor” with an experience of 39 years, labor activity started at a minor age / from the age of 15 /, only local awards, there is an anniversary award “100 years of pro-Russia” Sincerely, Beskrovnaya
- Maria
Good afternoon. Is it possible to reimburse the expenses of parents for paying for the child's accommodation in a hostel (full-time university) at the expense of the MC upon the fact. Those. pay for the entire academic year to parents, and then provide documents (invoices and receipts for payment). Due to the unknown amount to be paid. Because there is communal payment, is there Additional services like using a kettle, iron, refrigerator, TV, laptop, etc. And therefore it is not known in advance what he will use and how much. Please answer this question. And further. If the child is studying in another city, are the originals of the contract and certificate obligatory?
- Sergey
No help from you, only show-offs, waste OUR hard-earned money
- Vladimir
Tell me, please, for what reason I don’t have wages for the years from 11/16/1976 to 05/31/1998, although I gave all the documents to the Nevsky district of St. Petersburg, where is my PFR. My SNILS is 021-450-857-12
The activities of the Pension Fund of the Russian Federation are connected not only with the appointment and payment of pensions. The department collects reports from employers, maintains personal accounts of insured persons, checks documents for the payment of maternity capital and other issues. For information support of citizens and legal entities The Pension Fund of the Russian Federation makes it possible to contact the hotline.
What does a call to the PFR hotline give?
Almost all types of activities that fall within the powers of the PFR relate to public services. They can be obtained by contacting customer service PFR institutions, through the MFC or the official portal of public services. In each of listed cases Citizens need to verify their identity in order to process personal data.
Telephone communication does not allow you to verify the identity of a citizen, so the possibilities of this option for the provision of services are significantly limited. In particular, the provision of consultations or services related to personal data of citizens is not available by telephone. Based on such restrictions, calling the PFR hotline makes it possible to:
- get advice on the regulations and mode of operation of the department, addresses of the location of territorial divisions;
- receive an explanation on the procedure for oral reception of citizens and the provision of written appeals;
- clarify the list of documents that are needed for the provision of services - on the appointment of a pension or the assessment of pension rights, on obtaining an MSC certificate and managing the funds of the mother's capital, on registration or restoration of SNILS, etc.;
- consult on the procedure for registration and use of electronic resources of the PFR;
- learn about novelties in legislation, terms of indexation of pensions and other social benefits;
- clarify other issues that do not require the transfer and processing of personal data;
- apply for non-compliance with the regulations and the code of ethics on the part of the FIU specialists.
Thus, calling the PFR hotline will not provide an opportunity to find out the status of the insured person's personal account or receive another service that requires identification.
Regional and federal institutions of the FIU may organize special hotlines on certain issues of pension legislation. This is usually associated with changes in regulations, causing special attention among ordinary citizens. You can find out about the timing and procedure for conducting such information campaigns on the websites of the territorial divisions of the PFR.
How to use the PFR hotline
A single federal phone number, through which PFR specialists provide information services
8 800 302 2302 .
A call to the specified number within the Russian Federation is free. Submission procedure information services runs according to the following rules:
- the hotline telephone is multichannel, so the possibility of a long connection wait is practically eliminated;
- the PFR consultant is obliged to introduce himself and warn about the recording of a telephone conversation - this is necessary not only to control the quality of the services provided, but also to consider possible disputes or claims;
- after determining the subject of the call, the FIU specialist is obliged to provide an information service;
- if the subject of the call is an appeal on the work of the territorial services of the PFR, it is allowed to redirect the call to the appropriate regional department.
An alternative option for obtaining advice is to contact via online chat on the PFR website. In the feedback form, you need to indicate the questions of interest, as well as leave your phone number - the specialist will independently contact you to provide consulting services.
A citizen is not required to disclose his personal and personal data when calling the PFR hotline. This allows you to maintain the anonymity of the conversation, and indicating your name will only be required to comply with business etiquette when communicating with a specialist from the pension department.
Can calling the hotline have any legal consequences? Even if the subject of the call is a complaint about the misconduct of FIU employees, a formal request or application must be submitted to conduct a full check. Telephone calls are not grounds for taking disciplinary or other measures.
The PFR Executive Directorate systematizes information about applications received by the hotline. As a result of this work, information reports are regularly published with reports on the most common issues.
You can also get advice on all issues in the field of pension provision from our specialists. To do this, you can call the phone numbers listed on the site, or leave your questions in the feedback form.
Contacts and addresses of the Main Directorates of the PFR and the Directorates of the PFR for Moscow and the Moscow Region:
GU - Main Directorate of the PFR No. 1 for Moscow and the Moscow Region(service area: Zelenograd administrative district of Moscow, urban district of Solnechnogorsk, Moscow region, urban district of Klin, Moscow region) - telephone "hot line" 8-499-717-21-75
GU - Main Directorate of the PFR No. 2 for Moscow and the Moscow Region(service area: Western administrative district of Moscow, Odintsovo municipal district of the Moscow region, Ruza urban district of the Moscow region, closed administrative-territorial formation Krasnoznamensk urban district of the Moscow region, Zvenigorod urban district of the Moscow region, closed administrative-territorial formation Vlasikha settlement of the Moscow region) - telephone "hot line" 8-499-445-04-38
GU - Main Directorate of the PFR No. 3 for Moscow and the Moscow Region(service area: South-Eastern Administrative District of Moscow, Lyubertsy Urban District, Moscow Region, Dzerzhinsky Urban District, Moscow Region, Lytkarino Urban District, Moscow Region, Kotelniki Urban District, Moscow Region, Voskresensky Urban District, Moscow Region, Zhukovsky Urban District, Moscow Region) - telephone "hot line" 8-495-679-92-51
GU - Main Directorate of the PFR No. 4 for Moscow and the Moscow Region(service area: South-Western administrative district of Moscow, Novomoskovsky administrative district of Moscow, Troitsky administrative district of Moscow, urban district of Podolsk, Moscow region, urban district of Domodedovo, Klimovsk, Shcherbinka, Aprelevka) - telephone "hot line" 8-495-679-47-76
GU - Main Directorate of the PFR No. 5 for Moscow and the Moscow Region(service area: Northern administrative district of Moscow, Khimki urban district of the Moscow region, Dolgoprudny urban district of the Moscow region, Lobnya urban district of the Moscow region, Taldomskiy urban district of the Moscow region) - hotline telephone 8-495-987-09-19 , 8-495-987-09-20
GU - Main Directorate of the PFR No. 6 for Moscow and the Moscow Region(service area: North-Eastern administrative district of Moscow, urban district of Mytishchi, Moscow region) - hotline phone 8-495-987-09-26 (in the North-Eastern administrative district of Moscow), 8-498- 680-34-48 (in the urban district of Mytishchi, Moscow Region)
GU - Main Directorate of the PFR No. 7 for Moscow and the Moscow Region(service area: Vostochny administrative district of Moscow, Balashikha urban district of the Moscow region, Reutov urban district of the Moscow region, Schelkovsky municipal district of the Moscow region, Fryazino urban district of the Moscow region, Losino-Petrovsky urban district of the Moscow region, closed administrative-territorial formation urban district Star City of the Moscow Region) - hotline numbers 8-499-461-07-96 (on pension issues), 8-499-461-07-09 (on EDV issues), 8-499-461-07-32 (on issues of maternity (family) capital)
GU - Main Directorate of the PFR No. 8 for Moscow and the Moscow Region(service area: Southern administrative district of Moscow, Leninsky municipal district of the Moscow region) - hotline phone 8-499-258-39-39
GU - Main Directorate of the PFR No. 9 for Moscow and the Moscow Region(service area: North-Western Administrative District of Moscow, Krasnogorsk urban district of the Moscow region, Volokolamsk urban district of the Moscow region, Lotoshino urban district of the Moscow region, Shakhovskaya urban district of the Moscow region) - telephones of the "hot line": 8-498-568- 80-42 (Main Department), 8-499-196-09-17, 8-499-196-09-75 (issues of maternity (family) capital), 8-495-948-79-90 (issues of early work with retired insured persons), 8-499-190-98-10 (on pension issues), 8-498-568-80-56, 8-498-568-80-57, 8-498-568-80 -47 (issues of receiving reports), 8-498-568-80-36 (issues of registration of policyholders and insured persons).
GU - Main Directorate of the PFR No. 10 for Moscow and the Moscow Region(servicing area: Central Administrative District of Moscow) - telephones of the "hot line": 8-495-987-88-65 (pension issues); 8-499-235-29-59, 8-499-235-11-65, 8-499-235-32-68 (Department of personalized accounting and interaction with policyholders No. 1); 8-495-618-58-43, 8-495-618-39-82, 8-495-618-61-01 (Department of personalized accounting and interaction with policyholders No. 2); 8-499-235-17-90, 8-499-235-07-75 (Department of personalized accounting and interaction with policyholders No. 3)
GU - PFR Department No. 11 in Moscow and the Moscow region(service area: Serpukhov urban district of the Moscow region, Pushchino urban district of the Moscow region, Protvino urban district of the Moscow region) - hotline telephone 8-496-735-29-88
GU - PFR Office No. 12 for Moscow and the Moscow Region(service area: Sergiev Posad municipal district of the Moscow region) - hotline phone 8-496-549-21-04
GU - PFR Office No. 13 for Moscow and the Moscow Region(service area: Noginsk municipal district of the Moscow region, Chernogolovka urban district of the Moscow region) - hotline phone 8-496-511-99-33
GU - PFR Office No. 14 for Moscow and the Moscow Region(service area: Kolomna urban district of the Moscow region) - hotline phone 8-496-615-54-54
GU - PFR Office No. 15 for Moscow and the Moscow Region(service area: Ramensky urban district, Moscow region, Bronnitsy urban district, Moscow region) - hotline phone 8-496-461-77-85
GU - PFR Office No. 16 for Moscow and the Moscow Region(service area: Pushkinsky municipal district of the Moscow region, urban district of Krasnoarmeysk of the Moscow region, urban district of Ivanteevka of the Moscow region) - hotline phone 8-496-580-73-93, 8-496-533-63-00
GU - PFR Office No. 17 for Moscow and the Moscow Region(service area: urban district of Korolev, Moscow region) - hotline phone 8-495-511-55-52
GU - PFR Office No. 19 for Moscow and the Moscow Region(service area: Elektrostal city district, Moscow region) - hotline phone 8-496-576-34-40, 8-496-576-31-78
GU - PFR Office No. 20 for Moscow and the Moscow Region(service area: Naro-Fominsk urban district of the Moscow region, closed administrative-territorial formation of the urban district of Molodyozhny, Moscow region) - hotline phone 8-496-343-43-39
GU - PFR Office No. 21 for Moscow and the Moscow Region(service area: Dmitrovsky municipal district of the Moscow region) - hotline phone 8-495-993-91-50, 8-496-227-90-52
GU - PFR Office No. 24 for Moscow and the Moscow Region(service area: urban district of Orekhovo-Zuyevo, Moscow region, urban district of Likino-Dulyovo, Moscow region) - hotline phone 8-496-413-39-19, 8-496-413-39-20
GU - PFR Office No. 25 for Moscow and the Moscow Region(service area: Stupino urban district, Moscow region) - hotline telephones 8-496-644-32-89 (for citizens), 8-496-644-12-94 (issues of personalized accounting)
GU - PFR Office No. 27 for Moscow and the Moscow Region(service area: Istra urban district of the Moscow region, closed administrative-territorial formation of the Voskhod urban district) - hotline phone 8-498-319-69-00, 8-498-319-68-02
GU - PFR Office No. 29 for Moscow and the Moscow Region(service area: Yegorievsk city district, Moscow region) - hotline 8-496-402-41-54 (pension issues), 8496-402-41-57 (issues of administration of insurance premiums), 8-496-402- 41-56 (issues of personalized accounting)
GU - PFR Office No. 30 for Moscow and the Moscow Region(service area: Pavlovsky Posad urban district of the Moscow region, Elektrogorsk urban district of the Moscow region) - hotline phone 8-496-432-33-90
GU - PFR Office No. 32 for Moscow and the Moscow Region(service area: Shatura urban district of the Moscow region, Roshal urban district of the Moscow region) - hotline phone 8-496-453-20-10
GU - PFR Office No. 33 for Moscow and the Moscow Region(service area: Chekhov city district, Moscow region) - hotline phone 8-496-727-78-18, 8-496-727-78-19
GU - PFR Office No. 34 for Moscow and the Moscow Region(service area: Mozhaysky municipal district of the Moscow region) - hotline phone 8-496-382-00-85
GU - PFR Office No. 35 for Moscow and the Moscow Region(service area: Kashira city district, Moscow region) - hotline phone 8-496-693-16-44
GU - PFR Office No. 36 for Moscow and the Moscow Region(service area: Dubna city district, Moscow region) - hotline phone 8-496-212-48-77
GU - PFR Office No. 37 for Moscow and the Moscow Region(service area: Lukhovitsy city district, Moscow region) - hotline phone 8-496-632-16-34, 8-496-632-17-56
GU - PFR Office No. 41 for Moscow and the Moscow Region(service area: city district of Zaraysk, Moscow region, urban district of Serebryanye Prudy, Moscow region) - hotline phone 8-496-662-49-02
GU - PFR Office No. 42 for Moscow and the Moscow Region(service area: Ozyory city district, Moscow region) - hotline phone 8-496-702-30-44
You can contact the pension fund for a variety of issues. However, in order not to expose yourself to an annoyed cry, you need to know exactly which number to call on a particular issue. All reliable information about this is on the pages of the official website of the pension fund of the Russian Federation http://www.pfrf.ru.
Contact numbers of pension fund services
For a complete list of contacts and additional features contact consultants, follow the above link and click the "Contacts and Addresses" button. Set your location first. This refers to the address of your registration. After that, you will have the opportunity to contact:
- press service;
- executive directorate;
- Department for the calculation of pensions for citizens living outside of Russia;
- department for work with citizens and legal entities.
A separate service deals with the pensions of former employees public services and departments.
Clicking on each of the links will activate a drop-down field, which, in addition to the phone number of the pension fund, will contain an address, and even a map with an indication of the location. In addition, a citizen counseling center is available, as well as an online reception.