How to make a mobile bank through an ATM. Change of tariff by SMS and deactivation of the service
The Mobile Bank service is available to all Sberbank customers, regardless of the type of card. In the article we will tell you in detail how to connect mobile bank via telephone, Internet, ATM, and also in other ways.
Sberbank's mobile bank allows you to monitor the status of card accounts, deposits, loans and perform transactions on them, which we have already discussed in the article - Mobile Bank. As it was found out, this is a convenient tool, the connection of which will significantly simplify the process of your work with Sberbank and will allow you to perform many operations in online mode... Having ordered this service, you can at any time see the balance of the card, to a third party, pay the loan, etc. In addition, it is necessary to connect the Sberbank Mobile Bank to use the Sberbank Online system.
Service status check
By default, all Sberbank clients connect to this service at the stage of opening an account and processing bank card... This is spelled out in the contract. However, in some cases, you will have to install (connect) Sberbank Mobile Bank on your phone yourself (for example, if you abandoned this option or accidentally disabled it).
In order not to waste time on performing unnecessary steps, check if your number has this service. You can read more about this in the articles: How to check if the Mobile Bank is connected and For which cards it is connected.
Connection methods
You can connect Sberbank Mobile Bank via phone, ATM, branch or via the Internet. Below is the detailed instructions for each of these methods.
IMPORTANT. This option is connected to the phone number linked to the account or bank card (indicated in the application for opening). If you do not already have this SIM card, contact the bank manager to change the data.
How to connect Sberbank Mobile Bank via phone
If you do not want to go to the bank, you can call the Sberbank support service by calling the toll-free number 8-800-555-555-0 or the short number 900 (for Megafon, MTS and Beeline subscribers). Ask the operator to make an application for connecting the Sberbank Mobile Bank service for your phone. Calls to the first number are free throughout Russia.
To connect the Sberbank Mobile Bank via the phone, you will need to give your passport data to confirm your identity and the code word on the Sberbank card, which was indicated in the application for opening the card. If you do not remember it, the operator may ask you to name other personal data (full name, date of birth, etc.) or visit the office in person.
How to connect Sberbank Mobile Bank through an ATM
The advantage of this method is that you can connect the Mobile Bank through the Sberbank ATM yourself to any phone number and at any time of the day. To start registration, you just need to find the nearest Sberbank ATM.
- Insert the card into the self-service device, enter the PIN-code and select the item “Mobile Bank” in the main menu.
- In the window that opens, select the section - "Connect the main card".
- On the next page, you will be asked to select a full or economy option package. Select a tariff and continue the operation.
- Next, you need to enter the phone number to which you want to receive notifications about all transactions and complete the connection of Sberbank Mobile Bank through an ATM.
NOTE. The phone number will be entered into the database within 3 days, after which you will be able to use the service in full.
How to connect Sberbank Mobile Bank through a branch
You can contact any branch of the bank, regardless of the city and / or branch in which the account was drawn up. You just need to wait for your turn and write an application for registration in the Mobile Bank system. To apply to the department, a passport is enough, it is used as a document confirming identity.
If necessary, the manager will help you understand the program and tell you what tariffs exist, what are their differences and how to use the option. The connection will take place within 1-3 days.
How to connect Sberbank Mobile Bank via the Internet
Unfortunately, it is impossible to connect the Mobile Banking service via the Internet; this has already been said many times on the official website of Sberbank.
If you find a service offering to register with the Mobile Bank through Sberbank Online, you should know that it is fraudulent. It's just that you can't get to Sberbank online without connecting the Mobile Bank service. This means that it is impossible to do everything in the reverse order, even more so.
About cost
The cost of the "Mobile Banking" service depends on the selected package, as well as on the status of your bank card. Key points:
- the "Economical" package is free (no subscription fee is charged), but from 3 to 15 rubles are debited from the account for each operation;
- the "Full" package costs 60 rubles per month for classic cards, transactions are free;
- the "Full" package costs 30 rubles per month for gold cards, transactions are free.
More details can be found on the website and from the managers.
The "Mobile Bank" service from Sberbank is popular and necessary, it helps to control the status of your accounts from anywhere in the world. There are many ways to connect, it is possible to connect the service remotely by contacting the support service via a free multichannel phone number.
IMPORTANT. If you have forgotten the code word or did not indicate your number when filling out the application form in the bank to connect the Mobile Bank, you will need to write an application. This can be done at any branch of the bank.
Mobile Banking is a service of Sberbank of Russia, created not only for managing the Sberbank Online Personal Account, but also for performing a number of banking operations via SMS and via the Internet. The system's capabilities allow you to transfer funds from cards, replenish accounts, instantly track card transactions and their balance, pay for services (Internet, etc.), loans and much more. To perform any operation, you need to send an SMS (paid according to the tariffication of your mobile operator) to the general number 900 with a certain text.
The mobile bank is simply connected in a convenient way for you:
- Through terminals or ATMs;
- At a Sberbank employee in one of the branches;
- Through the operator "Sberbank Help Services".
Service activation is free, the SMS notification itself needs to be paid based on the tariff you choose:
- Economical service package. Assumes no subscription fee, but implies payment for each specific operation, for example, each card balance check will cost about 5 rubles, and a request for information about the latest transactions will cost about 15 rubles.
- Full service package Includes free use of all available services of the Mobile Bank and is paid through a monthly subscription fee, the amount of which depends on the type of your card (up to 60 rubles).
It is quite simple to connect the Sberbank Mobile Bank service through self-service devices. This is the best and most convenient option. What you need to do:
Through Sberbank Online
Another simple way is to connect the Mobile Bank via a computer with Internet access. Register on the Sberbank Online website and enter your Personal Account.
As soon as you get to Sberbank Online, the connection to the Mobile Bank service is automatically offered if you are logging in for the first time. Alternatively, you can do the following.
At the Sberbank branch
If you have free time and a passport on hand, you can ask for help from one of the employees of Sberbank of Russia in a convenient branch with ATMs.
Do not forget to take your card with you, a bank employee will help you quickly connect your mobile bank at an ATM. You only need to enter the card password.
With the help of a hotline operator
Customer service staff can also activate this service, provided that you verify your identity. The operator needs to name all the passport data, the code word (which you mentioned when registering the bank card), the last transactions performed with the card. Next, you need to follow the instructions of the employee. The mobile bank will be connected within three days from the moment of contact, and this is confirmed by receiving an SMS.
So you have learned all the ways - how to connect the Mobile Bank. This service makes it possible to use a convenient system that allows you to make payments, transfers and others. Bank operations without leaving home, just by sending an SMS with the desired text.
What operations can be carried out using the Mobile Bank?
Sberbank is expanding its options more and more every day Mobile services... What is Mobile Banking for? Using the service, you can:
- pay for the Internet and telephone (any telecom operators, for example, Megafon. Beeline, Tele2).
- make a transfer from one bank card to another ( maximum amount transfer via SMS - 8000 rubles per day).
- repay the loan from Sberbank of Russia.
- pay for services and utility bills (NTV +, AVON, VTsKP, etc.).
- buy air and railway tickets.
In addition, it is with the help of the Mobile Bank that messages with confirmation codes are transmitted for working with the Sberbank Online system on the Internet, in which you can perform banking operations in a more advanced format (for example, the maximum amount of transfer through Personal Area is already 100,000 per day).
Today we will talk with you about how to connect the "Mobile Bank" via the phone. In addition, we will consider other ways that will help us start using this service. In fact, there are not so many options here. Nevertheless, it is worth understanding them. Let's see what Sberbank offers us.
What is required?
If you plan to use the "Sberbank Online" ("Mobile Bank") system, you can activate this service only if you have certain documents and after some preparation. In fact, all this is not so difficult as it seems.
The first thing you need is a plastic card. You won't be able to do anything without it. In addition, you will also need the details of your "plastic". Usually this is not a problem.
The second point is the presence of a passport. For some operations, you will have to appear in person at a bank branch, where they will start serving you if you have an identity document. Not so problematic either.
The last point is a mobile phone. If you are thinking about how to activate the Mobile Banking service, then, of course, you will have to take your cell phone with you. Without it, in fact, nothing will come of it. The last point is time. Be patient. Now you can get to work. After that you can easily use Sberbank Online. "Mobile Bank", which we are trying to connect now, will help you with this.
Personal visit
Well, let's look at the most interesting, but not the easiest scenario with you. The point is that if you are thinking of how to activate the "Mobile Bank" service, then you can always carry out this action with the help of a personal visit.
All you have to do is write a statement. After that, you will confirm your desire to use this function. Did you get your card, passport and phone? Then go to the nearest branch of Sberbank and take the line leading to the customer service window for questions plastic cards... A few minutes of filling out the application - and all the problems are solved. Frankly speaking, it is easier than thinking how to connect the "Mobile Bank" via the phone. However, there are still some other possibilities. Now we will get to know them.
Helpdesk
Well, there is another rather interesting approach to solving the problem. If you are thinking of how to connect the "Mobile Bank" via the phone, you can stock up on time and patience, and then call the special helpdesk.
Pick up your phone and call 8800-555-5550. Wait for a response and contact the operator. Tell him the reason why you applied. After that, you will be asked to give your bank card number, secret word, your initials, as well as the place of registration according to your passport. When the employee makes sure that you are the real owner of the card, you will be asked which number you need to connect the Mobile Bank to. Give it a name and then wait for a response.
As soon as the operator informs that the application has been drawn up, you can rejoice. In about a few hours, you will receive an SMS notification on your mobile phone, which will inform you about the successful completion of the operation. That's all. Now you know how to connect the Mobile Bank via your phone. True, this is not the only option. Now we will see with you what else we can do.
ATM + terminal
Well, here's another pretty interesting approach. We have already figured out how to connect the "Mobile Bank" via the phone, now let's look at another method that will help you with the task at hand.
The thing is that any client of Sberbank can easily use the "Mobile Bank" using a terminal or ATM. That is, these machines will help us connect the service. This is pretty easy to do. All you need is your bank card and mobile phone. When you decide, go to any ATM or terminal.
Insert your card into the special receiver. At the request of the system, enter the pin code. As a result, you will get access to the main menu. Find and select the following there: "Mobile bank service" - "Connect". A selection menu will then appear. There you will be asked which tariff you would like to connect - "Full" or "Economy". Choose whatever your heart desires, and then click "Continue". In cases where you plan to actively use a bank card, it would be better to choose the first option. All that remains is to enter mobile number to which the "plastic" is attached. That's all there is to it. Now you can wait for the SMS notification, and then actively use all the purchased functions. Let us now consider a few more interesting questions concerning the Mobile Bank. All of this will definitely help you.
Upon receipt
It should be noted that if you are thinking about how to connect the "Mobile Bank" via SMS, you will have to leave this venture. The fact is that there is no such possibility. Nevertheless, there is another rather interesting approach to obtaining this function.
In modern financial institutions The "Mobile Bank" is connected to the client immediately upon receipt of a bank card. To be honest, it is very convenient. Especially if you do not want to understand the connection methods for a long time. In addition, this service makes it easier to work with the Sberbank Online website.
So if you decide to get bank card, then ask when you receive about the connection of the service. Although, to be honest, the bank employees should offer it to you. They will complete the task in just a few minutes. After that, you can pick up the plastic and enjoy the results.
How to find out whether the "Mobile Bank" is connected or not
There are several options for the development of events. Let's start with you to deal with the simplest. If you are thinking about whether you have a Mobile Bank connected, then try to make a purchase with a card, and then look at your mobile phone. When the balance changes, you will receive special notifications. If you do not get them, then we can say that the function is disabled.
In addition, you can always contact the nearest bank branch for help. You will be asked for a card, as well as a mobile phone number to which the "plastic" is tied. Employees will inform you whether the service is activated or not. Nothing difficult either. Now let's see with you what else can relate to our today's topic. For example, let's try to disable the "Mobile Bank", as well as link it to another number. After all, these are the questions that modern clients often ask.
Disconnection
Well, we have already discussed with you how to connect the "Mobile Bank" via the phone. Now let's try to opt out of this service. This can be done in several ways. Nevertheless, many customers note the fact that it is best to use an ATM or payment terminal.
If you decide to "excel", you can use your own mobile phone or even a visit to a bank branch. In the first case, send an SMS with the text: "refusal of services" (together) to number 900, and then wait for the results. After a while, you will receive a notification stating your refusal. As you can see, nothing complicated.
The second option implies nothing more than a refusal of services by drawing up an application. Take your card, passport with you and go to the bank. Fill out the application there. Now you can wait for the results. Nothing complicated.
When working with an ATM, insert the "plastic" into a special receiver, then dial the pin code and visit the "Mobile Bank" section. Select the "Disable" option there, and then "Continue". That's all. Ultimately, you will be disconnected from the Mobile Bank. Let's now see how you can link a new number to the card.
All over again
So, if you suddenly need to re-bind your phone to a card, you will have to resort to using the "Mobile Bank". Honestly, here you should refer to everything that was written earlier. First of all, refuse services on one phone, and then simply choose any suitable method to associate a new number.
In all fairness, an ATM is best suited for this. If you suddenly get confused, you can always ask a bank employee for help. As you can see, the "Mobile Bank Sberbank" service is very useful. Plugging in and unplugging it is easy enough if you know where to start. Now you know all the approaches that relate to this issue.
For many people, it seems difficult to connect a mobile bank, so we have collected all the connection methods in one article. So, a mobile bank is an SMS service that provides an opportunity to receive notifications about completed transactions, pay a loan and make transfers using a mobile phone.
You can connect to this service in three ways: at a Sberbank branch, using an ATM and through a single contact center... Let's consider each of the methods in more detail.
Connection at a bank branch
You can find out the address of the nearest branch of Sberbank and its opening hours on the official website of the bank. A banking product consultant will offer to fill out an application, you will be required to fill out:
- phone number;
- your passport details;
- and card number.
The bank guarantees the connection of the service within three days, but in most cases, the message about the start of the service comes in a few hours later.
ATM connection
Make sure that there are no overlays on the ATM receiver that read data from the magnetic strip of the card and a hidden video camera that fixes the set of the pin code. A similar technique is installed by cybercriminals in order to steal funds.
In the ATM menu, select the "Connect Sberbank online and mobile bank" item.
Choose "connect mobile bank".
In the next menu, you have to choose a tariff. We will analyze further which tariff is right for you. After choosing the tariff, take the card, the mobile bank is connected.
Contact Center Connection
Sberbank has implemented the function of connecting to a mobile bank by phone. To do this, you need to use a single number 8-800-555-55-50, in the voice menu, press zero to connect to the operator.
After that, you need to inform the operator of the card number, your name and surname, the phone number to which you need to connect the mobile bank, as well as the code word specified in the agreement banking services, concluded when issuing a card. If the code word is lost, the operator will ask you additional clarifying questions. After the operator makes sure that the cardholder is calling, he will be able to connect to the mobile bank.
Tariffs
To connect a mobile bank, you need to indicate the service tariff: full or economical. When choosing a full tariff, the bank will deduct 60 rubles from you monthly for Master Card Standard cards and Visa Classic and 30 rubles for Sberbank Maestro... Full tariff for cards Visa Gold and Master Card Gold is provided free of charge.
The economical tariff does not provide for a monthly fee, but for providing information about the balance debit card and credit limit for credit card, 3 rubles will be deducted from you one-time. And for the provision of an extract containing information about the latest operations, you will need to pay 15 rubles. It should be remembered that the payment for the services of the economy package occurs before the provision of the service, if the balance goes to zero, you will receive a notification about insufficient funds.
If you don't receive wages, pensions or scholarships on the card, pay in cash in the store and do not use the card for shopping on the Internet, then for you optimal choice there will be an economical tariff. Otherwise, it is worth making a choice in favor of the full tariff.